Francesca Sepe Email & Phone Number

- Analyze customers' Snack Portfolio - Manage the order fulfillment process using appropriate tools and processes such as availability checks and stock allocation rules- Balance supply constraints and delivery of service levels through cross-functional alignment- Effectively manage new product introductions and product withdrawals to maximize sales and minimize write-offs- Support the manager in performing analysis, preparing reports, and participating new project- Manage relationships with sales force, logistic operator, customers, and back office external service

- Back-office support to the Trade USA Sales Team- Presale representative of the Trade USA Sales Team- Training new members in the micro back-office support team I oversee- Working in hospitality and residential projects with leading American architecture and design studios

Milano, Lombardia, Italia

- B2B Presale Team Member- Support and manage daily customer care activities, including addressing inquiries and requests via email and phone- Engage with more than 1400 suppliers and Italian artisans to manage customers' demands and negotiate optimal solutions for the company and its clients- Collaborate closely with cross-functional departments (Logistics, Product Management, and Technology) to ensure a superior customer experience

Milano

Culturit is a national network of university associations, professors, and professional management consultants. In particular, the Projects Area focuses on identifying cultural organizations for collaboration and overseeing project implementation.

Performing SWOT, PEST, and competitor analyses. Developing audience growth strategies aimed at a youthful demographic through the creation, distribution, and evaluation of surveys. Crafting graphics to promote the AperiTeatro event on social media, aligning with the devised strategies.

Avellino, Campania, Italia

- Providing linguistic assistance- Executing front office responsibilities- Conducting cashier operations- Serving as the primary point of contact and client support

Laurea Magistrale Lm, Economia E Gestione Dei Beni Culturali E Dello Spettacolo - Methods And Topics In Arts Management, 110Lode/110

Laurea Triennale, Scienze Dei Beni Culturali: Turismo, Arte, Archeologia, 110 Lode/110

Diploma Di Istruzione Liceale, 90/100