Francesca T. Email & Phone Number

Royal Leamington Spa, Gb

Luton, England, United Kingdom

Luton, United Kingdom

Luton, United Kingdom & Stockholm

Planning and Pricing system product ownership.Business improvement - Commercial processes Business Change & Transformation

Luton, United Kingdom

• Generated at least £1m of incremental profit through optimised pricing and improved policies for each season. • Creation of clear pricing strategies for each part of the seasonal plan including product and durations, competition, group assets and new strategy. • Reviewed departmental processes to reduce time spent on pricing to a maximum of 20% through organisational redesign, system improvements and process reviews. • Delivered system improvements and new functionality to pricing systems to speed up usage time and deliver enhanced functionality by at least 10%.• Senior commercial process manager - work with the process owner to ensure a successful delivery of each launch cycle through ownership of the E2E systems & processes.

Luton, United Kingdom

• Destinations include Mainland Spain, Balearics, Portugal, Italy, Iceland, Lapland. Managed the Shorthaul team through a key growth period increasing capacity by 165k for FY16/17. • Achieved desired products and beds supporting market share growth, in high growth areas with restricted bed stock.• New destination growth – extended Iceland programme from 6 weeks to a full winter season. • Delivered 3 recruitment rounds for Product Manager & Assistant • Company engagement survey champion, facilitating discussions on results to understand how engagement can be improved. • Continual review of quality scores across all Shorthaul gateways with particular focus on products transitioning to international concepts.

Luton, United Kingdom

• Responsible for a yearly capacity of 1.2m generating a combined GP1 of £146m across Balearics, Portugal and Iceland. • Formulate and delivered 5 year strategy for Balearics, Portugal and Iceland. Ensure key strategic objectives are put in place focusing on Differentiated, Exclusive and High Quality Product with contingencies built in to reflect any changes in market demand.• Compiled business cases for strategically important product to demonstrate benefits and ROI for Board approval.• Regularly attended mainstream product and purchasing meetings to manage and identify synergies between all source markets to improve product range and strengthen buying power. • Identified Iceland as a profitable new destination E2E and launched for W15/16. • Developed pricing strategies for each gateway and ensure seasonality demands are reflected.• Worked closely with the commercial and trading teams to optimise revenue, margins and recoveries on guaranteed stock. 6 month content management process project working with KPMG. Developed a greater understand of lean process management through mapping out process and eradicating waste activities.

Luton, United Kingdom

In addition to my Product Planning Manager role I took on the responsibility of launching and managing the Commercial School Leaver Scheme for 2 years. Responsibilities included; • Led 2 rounds of recruitment, end to end consisting of 4 assessment days. Successfully recruited 4 school leavers into the commercial division.• Proposed and signed off a new pay structure with the commercial board of directors to increase year 2 pay by 19% based on development framework. • Aligned inductions with commercial placement scheme to improve efficiency and integrated both teams to help share best practice. • Regularly attended heads of HR meetings to promote the scheme to understand how it can be rolled out to the wider company. Prompted the division to appoint a contact for entry level talent roles. • Supported HR on budget allocation to improve longevity of the scheme whilst improving the recruitment sign off process.• Internal and external promotion of the scheme via social media channels, networking and presentations.

Luton

 Produce 5-year strategies for all resort areas, ensuring these are communicated and successfully implemented. Constantly liase with purchasers to communicate resort plans and differentiated and mainstream product needed. Suggest target rates to contractors in order to establish overall profit margins/costs for resort areas.  Develop a detailed understanding of product characteristics, customer dynamics and satisfaction for all resorts.  Track competitor product and strategies and adjust accordingly.  To plan brochure cycle and design ensuring all key units are positioned correctly. Review photography and content to ensure the programme is communicated accurately and in the most saleable way to customers. Ensure photo selection on web reflects well on resort image and units and is constantly updated. Analyse and make use of customer reviews on internal and external websites. Implement accurate sales plan on the pricing system and check evaluations to ensure costs are accurate for the pricing team. Decide and action seasonality on each resort in order to meet varying demand and to produce a sensible pricing curve. Produce a sensible pecking order for all units in a gateway based on desirability. Ensure that all units have a margin that is in line with all pricing and volume policies set. Analyse sales and market in order to implement pricing for each gateway in order to successfully hit target margins Work closely with the commercial and trading teams to optimise revenue, margins and recoveries on guaranteed stock.

Luton, United Kingdom

Completed a placement year at TUI Travel Plc as a Product Assistant for the Canary Islands.

Bachelor Of Science (Bsc), Business Administration And Sociology, 2.1

Activities and Societies: Aston University Netball Chair 2007-2008

Education record

Education record