Assessing 'Team Leader Supervisor' and 'Customer Service Practitioner' apprenticeship standards across multiple industries; engineering, manufacturing, construction, leisure sport and tourism, business and management, hospitality and retail.

Working with sport and fitness businesses to create, develop, enhance and market their offer.

Developed business marketing strategy. Led on marketing operations. Created and delivered content across all social media platforms. Member communication, engagement and retention.

 Head of department – leading and managing development of theAcademy and all relevant fitness qualifications, short courses, continued professionaldevelopment (CPD) opportunities, B2B training support packages and staff. Establishing the Academy as the go-to training provider in the industry. Creating and developing training courses, qualifications and CPD. Ensuring that all activity targeted at growing and retaining the fitness deliveryworkforce, in line with the agreed Academy Development Strategy. Writing and managing Quality Assurance Strategy and be responsible for all relevantQuality Assurance standards and processes relating to the Academy. Own teacher training key performance indicators, department incometargets, along with the budget and forecasting. Supporting the development and optimise revenue through the education anddevelopment activities of EMD. Identifying and develop opportunities primarily through B2B relationships that contributed towards department growth and commercialisation. Managing productive and professional relationships with relevant organisationmembers including training providers, delivery partners and awarding organisations. Developing and supporting the fitness workforce. Chairing relevant development and quality assurance steering groups. Line managing and providing development opportunities to Academy staff.