Leading and cooperating with a team of 8 Senior Sales Enablement representatives across various EMEA regions: UK, France, Italy, Spain, Portugal, Poland and MENA

RTB House is a top DSP player in the Programmatic Buying-Retargeting industry worldwide. As a Sales Enablement Manager for Italian and Spanish markets, I am in charge of:• Cooperating with Sales Directors in IT and ES to develop and strengthen partnerships with prospect and existing clients;• Carrying out market researches in order to identify Tier1 players suitable for retargeting solutions with RTBH;• Creating reports, sales plans and strategies to engage and pitch prospective clients.

Mitula Group & Trovit have joined forces, becoming the world largest aggregation player for Real Estate, as well as one of the main source of referral traffic worldwide for Jobs and Cars. Account Management: • Handling Key Accounts' marketing campaigns in housing, automotive and job markets for APAC Countries. • Implementing best possible strategies to meet and exceed clients' goals. Advising them on how to maximise their visibility and conversions on our platforms and verticals, as well as helping them increase their SOV in the markets where they operate. Business Development: • Study of market trends and behaviours, identifying and approaching new players with specific focus on Australian, Indian and Indonesian countries.• Data analysis and research (e.g. SimilarWeb, SemRush) to understand prospective partners' business structures, models and priorities, guiding them to exploit opportunities at their full potential and grow their businesses. Tech Support: • Validating and checking periodically clients' content quality (using internal tools as well as softwares such as Filezilla and Sublime). • Ensuring their feeds are constantly updated with all the basic specs covered: presence of new ads, suppression of outdated ones, percentages of listings with pictures, description, pricing, mapping, etc.Reporting System:• Weekly reporting to management of campaigns evolutions and relevant changes.• Dedicated and customised reporting system for Key partners, monitoring main KPIs and adjusting campaigns' settings, when needed.

• Managing portfolio of existing and prospective clients mainly belonging to the Italian, Spanish and English markets in the real estate, automotive and employment verticals;• Being the main point of contact between the company and the client, building strong and healthy long-term relationships based on a customer tailored and proactive offer of advertising solutions such as CPC, CPA, DisplayAds, DEM and retargeting tools;• Leading and effectively assisting clients during their marketing campaigns increasing and optimizing their chances of revenues;• Tracking and forecasting key account metrics throughout analysis and study of clients’ data and market trend on a daily basis;• Liaising between clients and cross-functional internal teams to ensure that the service delivered fits partners’ expectations and defined strategies;• Producing regular reports about performance, targets and pipelines, revenues, issues and opportunities for the management team and the clients;• Confident and regular use of Microsoft Office Suite, Google Apps, CRM and other internal platforms and tools.

• Carrying out market research in order to identify academic public and private entities interested in new partnerships as well as analysis on a local scale of landlords and property management companies interested in hosting International students short, medium and long term;• Promoting and advertising the company via personally organised marketing campaigns in Italy and Spain. Visiting schools and education centres in Italy, presenting companies packages and services. Sealing in one year deals with 3 of the 5 centres visited as well as 2 privately organised groups;• Managing, along with the Academic Director, the annual textbook supplies from Cambridge and Oxford University Press. Holding meetings and training sessions with their representatives;• Advising (existent and prospective) students and partner schools, discussing their queries and applications by email, over the phone or face to face as well as developing customised study plans depending on clients' needs and goals;• Arranging and attending property inspection-visits, negotiating and finalising agreements with landlords and agencies;• Managing and implementing hosts' accommodation CRM, increasing the number of registered hosts from around 600 (acquired over the previous 10 years) to just under 800, creating specific sections which helped to better match students' and hosts' profiles;• Handling clients’ complaints by listening to their problems and finding prompt and effective solutions.

• Solving issues related to the products or the service (dispatching delays, items defects, multiple purchases);• Analysing customer feedback and proactively developing product and service improvements based on online research and analysis;• Answering emails and phone calls from customers, suppliers and other prospective clients, where necessary offering them the possibility of communicating in their own language.• Replacing temporary the director, leading the production team, organising products’ shipping and inventory.

• Personally managing over 60 properties, whilst directing and coordinating admin and service teams, giving them specific tasks and deadlines to meet (especially during check-ins and check-outs);• Welcoming local and International tourists at their arrival providing main information about the accommodation and local area;• Supporting guests during their stay, offering a H24 customer service;• Being man point of reference for landlords and tenants, ensuring that both parties were satisfied and observed contractual conditions;• Arranging weekly meeting with company’s directors to sort out complaints and issues pointed out by the tenants concerning the properties and agency services.