Francesco Raffa Email & Phone Number

Numbers are able to give us an objective measure of reality, but it's their correct interpretation to transform information into substantial actions. I have always loved organized systems, and it's this vocation that drives me into the path of Revenue.I took my first steps in family-run hotels, first as Receptionist up to the role of Front Office Manager (held continuously for about six years). I also developed transversal skills, such as:▪ Availability, rate plans, cancellation policies and OTA contents Management▪ Monthly statistical, forecast and service reports▪ Hotel Website Optimization▪ Travel Agencies and Tour Operator contracting▪ Invoicing and outstanding payments ManagementThese experiences, combined with the skills acquired during the IHMA Master in International Hotel & Tourism Management just attended, gave me a complete perspective on an hotel is standing-up. More particularly, thanks to the Master I have acquired valid skills in the Revenue field, including:▪ Hospitality Booking Management▪ Strategic Forecast Management▪ Big Data Management for revenue operations▪ MIN-MAX stay length Management▪ Optimal Group Qotation Management & Overbooking Level Settings▪ Pricing Management Strategies for Hospitality Operations▪ Hotel electronic Distribution Management▪ Professional techniques to set up strategies and update OTA & Distribution Extranet▪ Food & Beverages Revenue ManagementDo not hesitate to contact me if you are interested in knowing my professional career.