Francis Cecchini
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Francis Cecchini Email & Phone Number

Responsable Centre de Support at 2CRSi
Location: Greater Strasbourg Metropolitan Area, France, France 9 work roles 3 schools
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Current company
Role
Responsable Centre de Support
Location
Greater Strasbourg Metropolitan Area, France, France
Company size

Who is Francis Cecchini? Overview

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Quick answer

Francis Cecchini is listed as Responsable Centre de Support at 2CRSi, a company with 96 employees, based in Greater Strasbourg Metropolitan Area, France, France. AeroLeads shows a matched LinkedIn profile for Francis Cecchini.

Francis Cecchini previously worked as ServiceNow pre-sales at Dxc Technology and Senior IT Transformation lead on Business Management at Dxc Technology. Francis Cecchini holds Itil Foundation V3 from Itil.

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2CRSi

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Profile bio

About Francis Cecchini

Great experience in IT domains gained over 25 years work in several company specialised in Outsourcing. Working for some customers in Banking, Energy, pharmatieutic or telecommuncation sectors, I acquired ability to respond to changing circumstances and keep a good listening skills to help people to bring the best of themselves.

Current workplace

Francis Cecchini's current company

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2CRSi
2Crsi
Responsable Centre de Support
strasbourg, grand est, france
Website
Employees
96
AeroLeads page
9 roles

Francis Cecchini work experience

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Responsable Centre De Support

Current

Strasbourg, Grand Est, France

Apr 2022 - Present

Servicenow Pre-Sales

Strasbourg, Grand Est, France

Development of technical and commercial proposal in order to sell services around the platformServiceNow specialized in IT Service Management.- Formalization of needs and specificaions,- Development of technical solutions and associated services,- Financial costing of the solution,- Formalization in an offer,- Presentation to the client.

Oct 2019 - Jan 2021

Senior It Transformation Lead On Business Management

Région De Strasbourg, France

  • Process implementation of Service Standard Request and Non Standard Service Request on some customer accounts in compliance with the HPE standards processes and ITIL (from the customer need expression to the completion.
  • Coordination of the different teams within HPE involved in the HPE SRM processes
  • Management of the relationship with customerAccount: Carrefour, Société Générale, Groupe CAT, GDF ENGIE, GrDF and Alstom account
May 2012 - Sep 2019

On Site Support Manager (~2 000 Users On Fegersheim Site)

Région De Strasbourg, France

Implementation of On Site Support contract. Implementation of all organizational process for the On Site Support (Ticket management, asset management, reporting and Team management regarding workload) included hardware providers and contingent workers. The organization of the On Site Support on a Ely Lilly site in Fegersheim should be in compliance with US.

Jul 2011 - Apr 2012

It Helpdesk Director On Emea Perimeter

Région De Strasbourg, France

The main goal of the IT Helpdesk platform is to solve complex issues met by Alcatel-Lucent users of IT tools. The call of the users arrived on our phone platform in Warsaw (near-shore for cost reasons - approximativelly 25 000 calls a month). The complex incidents, not being able to be resolved on our phone platform, were transferred to our experts on the.

Apr 2009 - Jul 2011

Production Integration Responsible To It Helpdesk For News Services And Perimeter

Hp

Région De Strasbourg, France

In association with projects service of the World wide IT (Infrastructure and software), the integration of new scopes and Service consists in supplying all the documentations and the training necessary for the team of the IT Helpdesk to answer the problems and the requests of the users of Alcatel-Lucent within the framework of the computing using of the.

Dec 2007 - Mar 2009

Sales Team Responsible, Product Sales And It Services

Région De Strasbourg, France

Technical and financial validation of IT service supplying offer.Management of a team of 5 co-workers on several sites, scopes Europe and Asia Pacific (affection of the business affairs).Technical and financial validation for offer of IT service supply.

May 2007 - Dec 2007

Sales Team Responsible , Product Sales And It Services

Région De Strasbourg, France

Establish and formalizing of the needs of customers in terms of management of information, the elaboration of financial and commercial propositions, customers presentation and invoicing.This post requires certain capacities in negotiation, coordination and management.Turnovers treated personally more than 1.50 M€ per year.

Jan 2002 - May 2007

Projcet Manager And It Network Technicien

Alcatel Telic

Région De Strasbourg, France

Project management since the identification of the need up to the final takings.Corresponding quality for the IT infrastructure of Alcatel d' Illkirch site, production of indicators quality and follow-up of the performances.

Oct 1989 - Dec 2001
Team & coworkers

Colleagues at 2CRSi

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3 education records

Francis Cecchini education

Itil Foundation V3

Itil

Master 2: Administration Des Entreprises, Administration Des Entreprises, Acquis

Universtité Robert Schuman - Strasbourg

Master'S Degree, Business Administration And Management, General

Université Robert Schuman (Strasbourg Iii)
FAQ

Frequently asked questions about Francis Cecchini

Quick answers generated from the profile data available on this page.

What company does Francis Cecchini work for?

Francis Cecchini works for 2CRSi.

What is Francis Cecchini's role at 2CRSi?

Francis Cecchini is listed as Responsable Centre de Support at 2CRSi.

Where is Francis Cecchini based?

Francis Cecchini is based in Greater Strasbourg Metropolitan Area, France, France while working with 2CRSi.

What companies has Francis Cecchini worked for?

Francis Cecchini has worked for 2Crsi, Dxc Technology, Hewlett Packard Enterprise, Hewlett-Packard, and Hp.

Who are Francis Cecchini's colleagues at 2CRSi?

Francis Cecchini's colleagues at 2CRSi include Michel Wetzer, Sumona Dasgupta, Frédéric Mossmann, Alis Despan, and Juliette Dubreuil.

How can I contact Francis Cecchini?

You can use AeroLeads to view verified contact signals for Francis Cecchini at 2CRSi, including work email, phone, and LinkedIn data when available.

What schools did Francis Cecchini attend?

Francis Cecchini holds Itil Foundation V3 from Itil.

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