Francis Karanja Email & Phone Number

United States

• Data research specializing in B2B lead generation• Data entry, data enrichment and management• Usage of LinkedIn and Other social media for Data Generation• Proficient knowledge of Google Drive, Docs & Spreadsheets, Google Chrome extensions• Email Marketing campaign outreach

Nairobi, Kenya

• Making outbound calls to interested farmers to accurately capture their profile in the system, including a detailed registration survey.• Provide farmers and prospective clients with product and service information by clearly explaining procedures; answering questions and queries; and providing information on the Company's policies and procedures.• Identify and escalate priority issues that need to be handled at a different level, and do necessary follow-up of customer concerns.• Accurately document all customer interaction information according to standard operating procedures.• Troubleshoot Mobile APP-related issues and provide first-level resolutions to the customer.

Nakuru, Nakuru County, Kenya

Cisco networking • CCNA Routing and Switching: • Network configuration and management/Cisco router and switches. • Configuring static and dynamic routing protocols; IGRP, OSPF, and RIP. • Network implementation (LAN, WAN)Database management• Enhancing the scalability and performance of existing database architecture.• Developing database structures and features according to organizational needs.• Conducting diagnostic tests and evaluating performance metrics• Performing database maintenance, migration, and upgrading hardware and software.

Nairobi County, Kenya

• Data Entry and Management: Inputting data related to product certifications, testing results, standards development, and other operational activities into the KEBS database systems. Ensuring that data is accurately entered, updated, and maintained.• Data Verification: Reviewing and verifying data for accuracy and completeness. This may involve cross-checking information and resolving discrepancies or errors.• System Maintenance: Assisting with the maintenance and troubleshooting of data management systems and software used by KEBS. Ensuring that systems are functioning correctly and reporting any issues to the IT department.• Data Verification: Reviewing and verifying data for accuracy and completeness. This may involve cross-checking information and resolving discrepancies or errors.

Nairobi County, Kenya

Voter Registration:• Data Entry: Inputting and updating voter information into the electoral system.• Verification: Assisting in the verification of voter registration details to ensure accuracy.