• Setting goals and developing plans for business and revenue growth• Researching, planning, and implementing new target market initiatives• Researching prospective accounts in target marketsPursuing leads and moving them through the sales cycle• Developing quotes and proposals for prospective clients• Setting goals for the business development team and developing strategies to meet those goals.• Attending conferences and industry events

▪︎Maintaining solid working relationships with customers by ensuring that their needs are met and resolving complaints in a timely manner.▪︎Continually meeting or exceeding sales targets by persuading customers within an assigned territory to purchase company products.▪︎Analyzing sales and marketing data to determine the most effective sales and marketing techniques.▪︎Developing innovative sales strategies to increase sales within an assigned territory.▪︎Conducting surveys to better understand customer needs.▪︎Attending trade shows to promote company products.▪︎Ensuring that brand awareness within an assigned territory meets company expectations.▪︎Motivating Sales Representatives to achieve sales quotas and evaluating their performance based on their ability or inability to achieve sales quotas.▪︎Monitoring competitors’ sales activity within an assigned territory.

▪︎Identify business opportunities by identifying prospect and evaluating their position in the industry.▪︎Sell product by establishing contact and developing relationship with prospects; recommending solutions.▪︎Maintain relationship with customers by providing support, information, and guidance.▪︎Prepare reports by collecting, analysing and summarizing information.▪︎Maintain quality service by establishing and enforcing organization standard

▪︎Answer telephones and give information to callers, or transfer calls to appropriate individuals▪︎ Ensure customer satisfaction through handling of customer complaints▪︎ Update customers records through interaction and service report▪︎Assisting customers in modem reconfiguration

Responsibilities include ▪︎Devise strategies with team members to prospect for new clients▪︎Create and enter customer information into organisational database▪︎Coordinate with team members to recover default loans▪︎Handling customer complaint and feedback

▪︎Use computer application such as x100 to create customer account▪︎Create, maintain and enter customer information into database▪︎Ensure an up to date records on stocks such as cheque books▪︎Ensure customer satisfaction through handling complaints and feedbacks▪︎Undertake back office duties such as calling over previous day transaction to ensure accounts are balance