Francis Koomson Email & Phone Number

Accra, Greater Accra Region, Ghana

• Setting goals and developing plans for business and revenue growth
• Researching, planning, and implementing new target market initiatives
• Researching prospective accounts in target marketsPursuing leads and moving them through the sales cycle
• Developing quotes and proposals for prospective clients
• Setting goals for the business development team and developing strategies to meet those goals.
• Attending conferences and industry events

Accra, Greater Accra Region, Ghana

Greater Accra, Ghana

• ︎Maintaining solid working relationships with customers by ensuring that their needs are met and resolving complaints in a timely manner.
• ︎Continually meeting or exceeding sales targets by persuading customers within an assigned territory to purchase company products.
• ︎Analyzing sales and marketing data to determine the most effective sales and marketing techniques.
• ︎Developing innovative sales strategies to increase sales within an assigned territory.
• ︎Conducting surveys to better understand customer needs.
• ︎Attending trade shows to promote company products.

Greater Accra, Ghana

• ︎Identify business opportunities by identifying prospect and evaluating their position in the industry.
• ︎Sell product by establishing contact and developing relationship with prospects; recommending solutions.
• ︎Maintain relationship with customers by providing support, information, and guidance.
• ︎Prepare reports by collecting, analysing and summarizing information.
• ︎Maintain quality service by establishing and enforcing organization standard

Accra

• ︎Answer telephones and give information to callers, or transfer calls to appropriate individuals
• ︎ Ensure customer satisfaction through handling of customer complaints
• ︎ Update customers records through interaction and service report
• ︎Assisting customers in modem reconfiguration

Accra

• Responsibilities include
• ︎Devise strategies with team members to prospect for new clients
• ︎Create and enter customer information into organisational database
• ︎Coordinate with team members to recover default loans
• ︎Handling customer complaint and feedback

Accra

• ︎Use computer application such as x100 to create customer account
• ︎Create, maintain and enter customer information into database
• ︎Ensure an up to date records on stocks such as cheque books
• ︎Ensure customer satisfaction through handling complaints and feedbacks
• ︎Undertake back office duties such as calling over previous day transaction to ensure accounts are balance

Bachelor Of Business Administration - Bba, Marketing

Bachelor'S Degree, Business Administration And Management, General

Bachelor'S Degree, Marketing