Create and maintain searches using the Rules Based Coding interface to index Factiva's content set with accuracy.Using Factiva's CRM tool "the Matrix", monitor and respond to customer inquiries regarding the coding of stories on Factiva.com.Work with teams in London, Barcelona and Singapore to ensure content is being indexed in the most efficient and precise way.Maintain and report monthly on the autocoding of content from multiple sources.

Assisted reporters at bureaus throughout the world with difficulties surrounding the publication of their stories on Dow Jones Newswires. Formatted and coded news stories and headlines on the newswires and other DJ publications.Formatted and indexed graphics for reprinting of Wall Street Journal articles. Using templates and compiled data, published energy charts on the newswires.

Provided access to educational programming for the blind and visually impaired. Composed scripts following DVS style guidelines to accompany a variety of television programs and movies. Composed with attention to aural quality of scripts and a program's genre, age-level, etc. Researched for accuracy and fluency in description of educational programming.