Francisca Ribeiro

Francisca Ribeiro Email and Phone Number

Senior Product Marketing Specialist @ Zendesk
Lisbon, Portugal
Francisca Ribeiro's Location
Lisboa, Lisbon, Portugal, Portugal
Francisca Ribeiro's Contact Details

Francisca Ribeiro work email

Francisca Ribeiro personal email

About Francisca Ribeiro

Hello, I'm Francisca, but you can call me Kika! 👋I'm a marketer with +10 years of experience across Product Marketing, Project Management, Digital Marketing, Brand Communications, and Trade Marketing. I've worked in various industries, from entertainment to SaaS, and in both B2B to B2C markets.My approach:🔥 A “get things done” attitude.✋ High level of drive and commitment to the product and company vision.🤝 Team player: friendly, always ready to help and focused on alignment with everyone involved.🕵️ A constant learner (I ask a lot of questions!).⚖️ Balanced between gut and data-driven decisions.👩‍💻 Committed to consistently delivering excellent work, on time.A bit about me:➡️ I like to be informed about my country and world politics, as I'm deeply curious about it's social impact.➡️ I'm passionate about sports, specially dancing! I've experience in professional basketball, and competed in ballroom and hip-hop dancing. These days, I focus my free time with Forró and Samba de Gafieira.➡️ I have a sweet brown Dalmatian who fills my days with joy.

Francisca Ribeiro's Current Company Details
Zendesk

Zendesk

View
Senior Product Marketing Specialist
Lisbon, Portugal
Website:
zendesk.com
Employees:
7198
Francisca Ribeiro Work Experience Details
  • Zendesk
    Senior Product Marketing Specialist
    Zendesk
    Lisbon, Portugal
  • Pandadoc
    Product Marketing Manager
    Pandadoc Jan 2022 - Present
    Lisbon, Portugal
    🏆 My top achievements:→ Led a go-to-market strategy for a financial feature, turning it into the company's 3rd largest revenue generator.→ Spearheaded monthly enablement sessions, ensuring customer-facing teams know what’s new in the product and achieving 20% increase in attendance.→ Helped create a central repository to empower customer-facing teams and boost sales effectiveness, and developed more than 40 pieces of collateral (one-pagers, pitch deck, battlecards, and more).→… Show more 🏆 My top achievements:→ Led a go-to-market strategy for a financial feature, turning it into the company's 3rd largest revenue generator.→ Spearheaded monthly enablement sessions, ensuring customer-facing teams know what’s new in the product and achieving 20% increase in attendance.→ Helped create a central repository to empower customer-facing teams and boost sales effectiveness, and developed more than 40 pieces of collateral (one-pagers, pitch deck, battlecards, and more).→ Fostered a positive team environment by maintaining clear communication, keeping everyone informed about ongoing projects, and regularly checking in on team well-being.🔑 Key responsibilities:→ Buyers & competitive research: conducted extensive market research to analyze competitor's tactics and economies of scale, and identify customer needs and pain points.→ Positioning & messaging: crafted compelling narratives for various features, developed target messaging, and communicated positioning and messaging to enable internal teams.→ Product launches: created and executed go-to-market strategies for new features launches, leading cross-functional teams in their execution.→ Sales enablement: led monthly enablement sessions for customer-facing teams, and created +40 collateral materials (e.g., pitch decks, one-pagers, battlecards) to enhance sales efforts.→ Cross-functional collaboration: worked closely with product managers, sales, customer success,and marketing teams to ensure alignment and successful project execution. Show less
  • Vodafone
    Fiber Expansion Manager
    Vodafone Jul 2021 - Dec 2021
    This project was pivotal in driving the growth of Vodafone Fiber in Portugal by:- Expanding fiber coverage to thousands of new households across multiple cities.- Launching dozens of communications plans, including outdoors ads, radio, PR, buses, taxis, and more.- Collaborating with a wide range of stakeholders: engineers, sales teams, product managers, agencies, etc.- Planning and executing the rollout of new areas while driving commercial dynamization.- Conducting client… Show more This project was pivotal in driving the growth of Vodafone Fiber in Portugal by:- Expanding fiber coverage to thousands of new households across multiple cities.- Launching dozens of communications plans, including outdoors ads, radio, PR, buses, taxis, and more.- Collaborating with a wide range of stakeholders: engineers, sales teams, product managers, agencies, etc.- Planning and executing the rollout of new areas while driving commercial dynamization.- Conducting client and competitors analysis to refine strategies. Show less
  • Vodafone
    Brand Communication Manager
    Vodafone Sep 2016 - Dec 2021
    Go-to-market of the Tv Net Voice Service:- Managed trainee assignments and follow-up on tasks. - Led the Vodafone Fiber Expansion project, developing dozens of communications plans (digital, in-stores, outdoors, radio), across different cities.- Led the Member Get Member project, implementing a new offer that boosted sales through a 1.5-month digital communication campaign.- Collaborated with commercial areas, product managers, and agencies to ensure a seamless execution. -… Show more Go-to-market of the Tv Net Voice Service:- Managed trainee assignments and follow-up on tasks. - Led the Vodafone Fiber Expansion project, developing dozens of communications plans (digital, in-stores, outdoors, radio), across different cities.- Led the Member Get Member project, implementing a new offer that boosted sales through a 1.5-month digital communication campaign.- Collaborated with commercial areas, product managers, and agencies to ensure a seamless execution. - Developed go-to-market strategies for national TV campaigns, including major events such as B2S, Christmas, and Black Friday.- Coordinated digital campaigns across various channels: website, GDN, newsletters, email, social media, etc.- Managed communication with TV channels, apps partnerships and resellers.- Oversaw internal campaign management processes.- Conducted benchmarking and campaign analysis to drive performance improvements. Show less
  • Vodafone
    Internet And Voice Manager
    Vodafone Jan 2018 - Oct 2018
    I stepped into this role cover a colleague's maternity leave, where I was responsible for:- Revising bundles and simplifying processes.- Collaborating with the sales team, digital team, and agencies.- Managing digital communications.- Overseeing supply control and forecasting.- Conducting sales and market analysis.
  • Johnson & Johnson
    Gs Sales & Marketing Coordinator
    Johnson & Johnson Mar 2015 - Aug 2016
    Responsible for communication materials (online and offline) for Ethicon, ASP, Biosense, and Mentor, including:- Managing app-related activities.- Collaborating with commercial areas.- Conducting sales analysis.- Managing medical events and "Operation Smile" initiatives.- Performing market analysis and benchmarking.
  • Johnson & Johnson
    Ethicon Marketing Assistant
    Johnson & Johnson Aug 2014 - Apr 2015
    - Developed communication materials for Ethicon (online and offline).- Managed app-related activities.- Conducted sales analysis.- Managed medical events.- Performed benchmarking.
  • The Walt Disney Company
    Retail Marketing Assistant
    The Walt Disney Company Aug 2013 - Aug 2014
    - Managed trainee tasks and follow up.- Oversaw national go-to-market campaigns (ATL, and BTL).- Collaborated with IT, agencies, and commercial partners (e.g., Continente, Worten, Fnac).- Coordinated digital campaigns across the website, online displays, newsletters online, and email.- Developed Disney, Marvel, and Star Wars pages in Fnac.pt.- Managed partnerships with toy manufacturers.- Planned strategic initiatives for Marvel and Disney social media.- Supported… Show more - Managed trainee tasks and follow up.- Oversaw national go-to-market campaigns (ATL, and BTL).- Collaborated with IT, agencies, and commercial partners (e.g., Continente, Worten, Fnac).- Coordinated digital campaigns across the website, online displays, newsletters online, and email.- Developed Disney, Marvel, and Star Wars pages in Fnac.pt.- Managed partnerships with toy manufacturers.- Planned strategic initiatives for Marvel and Disney social media.- Supported the cinema department.- Conducted competitive benchmarking.- Organized and executed events.- Implemented in-store activities.- Drove consumer engagement and brand activation initiatives. Show less
  • Electrolux
    Sales Marketing Assistant
    Electrolux Aug 2012 - Jul 2013
    - Product Management for home appliances.- Oversaw price list and catalogs reviews. - Conducted sales analysis.- Collaborated with market research firms like AGEFE, GFK, and DECO.- Managed market research and client databases.- Planned and organized events.
  • Plateform
    Management Controller
    Plateform Mar 2011 - Aug 2011
    - Trained shop employees on management control. - Validated cash register sheets. - Verified bank statements.- Cleared meal tickets. - Conducted final cash register validation.- Entered business goals.- Recorded merchandise receptions entry in ERP PHC management Software.- Entered purchases in PHC.- Recorded meal ticket entries.

Francisca Ribeiro Skills

Marketing Management Advertising Business Strategy Strategic Planning Project Planning Management Team Management Business Planning Fmcg Market Research Negotiation English Erp Team Leadership Marketing Spanish Marketing Strategy Digital Marketing Teamwork Market Analysis Product Management Marketing Communications

Francisca Ribeiro Education Details

Frequently Asked Questions about Francisca Ribeiro

What company does Francisca Ribeiro work for?

Francisca Ribeiro works for Zendesk

What is Francisca Ribeiro's role at the current company?

Francisca Ribeiro's current role is Senior Product Marketing Specialist.

What is Francisca Ribeiro's email address?

Francisca Ribeiro's email address is ki****@****ail.com

What schools did Francisca Ribeiro attend?

Francisca Ribeiro attended Iscte Business School, Etic, Católica Lisbon School Of Business And Economics.

What are some of Francisca Ribeiro's interests?

Francisca Ribeiro has interest in Poverty Alleviation, Children.

What skills is Francisca Ribeiro known for?

Francisca Ribeiro has skills like Marketing Management, Advertising, Business Strategy, Strategic Planning, Project Planning, Management, Team Management, Business Planning, Fmcg, Market Research, Negotiation, English.

Who are Francisca Ribeiro's colleagues?

Francisca Ribeiro's colleagues are Ksymena Kleber, Noah Lynch, Mehwish Rasheed, Gabriel Gomes, Juan Carlos Ramírez Alcántara, Wendy Bohan-Ciruli, Andy Sentosa.

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