Francisco Almendra Leitão Email & Phone Number

Berlin, Germany

As a Senior Customer Success Coach (CSM) at Leapsome in Berlin, I leverage data-driven insights to elevate my customer's employee engagement, performance, and development. Working on internal projects to enhance efficiency and automation, I strive for scalable company growth while collaborating with cross-functional teams to streamline processes and drive meaningful change.

Berlin, Germany

Promoted to CS Coach and I am now involved in more complex projects internally, as well as taking my Customer Success role to a new level, leveraging data and insights to maximize the value our Customers get out of Leapsome.

Berlin, Germany

As a CSM I am committed to delivering value to our customers, enhancing their engagement with Leapsome's products and services, and ultimately driving their success​ 🏆As a key liaison between the company and our valued customers, I ensure that they derive the maximum value from our products and services. With a keen focus on communication, problem-solving, and analytics, I work closely with customers to understand their needs, provide tailored solutions, and support them through product training and support.

Berlin, Germany

Customer Success Snack is a vibrant community that empowers Customer Success professionals with in-person connections to shape the future of CS. With over 3000 members in 14 cities throughout Europe, we organize 40+ events yearly that bring together industry leaders, seasoned practitioners, and aspiring professionals to share insights, best practices, and inspiring stories. Through our events, workshops, and online resources, we foster a collaborative environment where knowledge is shared, ideas are sparked, and careers are advanced.

Berlin, Germany

Passionate about customer success? Join the CS Snack community in Berlin and help us build a vibrant network of CS professionals! We organize events, share knowledge, and inspire each other to excel in their careers.

Berlin, Germany

My priority is to empower businesses with the right technology and knowledge to grow and excel in today’s highly competitive environment by:- Building a strong online presence across key digital channels- Increasing # of opportunities by generating more qualified leads- Consolidating disparate technologies to improve operational efficiency- Helping sales team be more productive so they can focus on selling- Improving customer retention rates and create more promoters

Kiel, Schleswig-Holstein, Germany

- Business development and territory planning for my entire region- Extensive existing and new partner development and management- Drive sales and conduct visits to customers and new regions of interest - Negotiation of contracts and business development models- Provide status updates on deal progress to internal stakeholders- Develop, plan and implement local sales strategies in close collaboration with the CCO

Esbjerg Area, Denmark

Created my own private label product line. I took care of everything from sourcing OEMs, to designing, shipping, and selling on several online marketplaces.- Market research the most promising products in a certain niche- Contact, source, and negotiate orders from several international OEMs - Run and optimize PPC ads on Google, Bing, and Amazon, for each of my products- Scale, and expand product line. Provide customer support

São Paulo Area, Brazil

Finding new leads across several industries and business models such as leasing, import and credit, in the largest trading company in Brazil.Key Responsibilities:- Identify new corporate leads and approach them- Modelling of the most efficient import model for each customer- Explore upcoming market trends and ways of monetizing (eg. 5G)- Participate in several trade fairs and develop relationships

Master'S Degree, Technology - Entrepreneurial Engineering

Bachelor'S Degree, Chemical Engineering And Biotechnology

Education record