Nathalie Marten Email & Phone Number

Berlin, DE

Berlin, Germany

Berlin, Germany

Berlin, Germany

As CS Coach, I took on the role of Leapsome’s first Product Expert, fully shifting focus on internal Product Enablement for the Customer Success and Sales organizations, as well as building up a Second Level Support team.- Built a Second Level Support function, including workflows, reporting and onboarding of two team members, allowing us to resolve a.

Berlin, Deutschland

As Sr. CS Associate, I started to transition into a more internal role, offering Leapsome's client-facing teams additional technical support.- Continued to manage a smaller client portfolio- Supported global Customer Success and Sales teams with technical (integration) call support- Built an internal knowledge base and troubleshooting documentation related.

Berlin, Deutschland

As CS Associate I worked in a generalist Customer Success Management role, handling both Account Management and Customer Support: - Managed a portfolio of 60 global SMB accounts throughout the full customer lifecycle including onboarding, technical implementation, expansion, and renewal- Hosted product onboarding webinars- Resolved customer support.

Berlin, Deutschland

Within the People Development team, I took care of audibene's learning management system (LMS), which was used to offer e-learnings and trainings to employees worldwide as well as audibene's partner acousticians. This included: - project management for the launch and overhaul of country-specific e-learning platforms- onboarding and training of LMS admins.

Berlin Und Umgebung, Deutschland

hear.com is the fastest-growing hearing care company globally. We are driven by our belief that every person should hear well to live well. With our unique digital business model, we have changed the way hearing care is provided. We are a profitable global health-technology company with origins in Europe. Since starting our journey in 2012, we have helped.

Berlin Und Umgebung, Deutschland

Opinary is a Berlin-based startup that established a new way for users to share their opinion in online content. Our technology helps over 84 million monthly users to share their view with a tap and understand opinion trends at a glance.Publishing partners like Spiegel Online, HuffPost, FAZ etc., use Opinary to engage and monetize their audiences, while.

Hamburg Und Umgebung, Deutschland

Unilever is one of the world’s leading consumer goods companies, making and selling around 400 brands like Dove, Axe or Ben & Jerry's in more than 190 countries.During my internship I supported the customer development team responsible for Germany's leading drug stores. My tasks included: -Observation and evaluation of relevant KPIs including the.

Hamburg Und Umgebung, Deutschland

dgroup is the leading advisory firm for digital transformation and part of the global Accenture network.During my internship I supported the HR department in almost all areas. My responsibilities were: -recruitment and applicant management, starting with the placement of job advertisements to the organization of the selection process- general HR.

Münster / Warendorf

KJP is an advisory firm offering services in the fields of auditing, tax consultancy and law.As a student assistant in the field of tax consulting, I was responsible for the creation of training material for seminars conducted by KJP targeting other tax consultants. My tasks included: -update of existing presentations and handouts-the translation of.

Master Of Science - Ms, Business Administration

Major Management, Minor Marketing

Master Of Business Administration - Mba, Business Administration

Semester Abroad at Dalian University of Technology Focus: Business Ethics, Global E-Business, Chinese Language

Bachelor Of Science - Bsc, Business Administration