Support Healthcare & Mobilization team. I am responsible for supporting business growth and implementing major HR programs such as performance management, merit, succession planning across the healthcare division. I am actively involved in Sodexo Employee Business Resource Groups – SOL & Pride.

Provide strategic HR and talent support to leaders and employees at Tulane Medical Center & Tulane Lakeside Hospital. Develop strategies and lead initiatives that promotes a culture that drives growth and embraces change also delivers outcome. Support two hospitals to ensure appropriate service delivery to operations related service lines including Environmental Services, Food and Nutrition and Supply Chain.  Partner with VP of HR / HR team and labor Relations Center of Excellence to support and implement Labor Relations strategies.  Support leaders through change management and performance management issues. Provide guidance and coaching to services line directors on issues of performance management, colleague coaching and strategic opportunities to improve colleague engagement.  Support employee relations, ethics, or compliance investigations maintain tracking for issues/ concerns and handle inquiries from employees or managers.  Support leaders for the compensation planning process and provide compensation budget goals.

Supported two District Mangers from Louisiana and Mississippi markets. Responsible to promote a culture that drives growth and embraces change also delivers outcome. Responsibility scope ranges from: Experience in Environmental and Food Services Operation. Supported 2000 employees and 8 General Managers and 30 Operations Managers within the Louisiana and Mississippi markets. Oversaw human resources standards and practices from Sodexo’s units Tulane University and ICC, JSU (Dinning & Facilities) / Alcorn State University, Jones College / Northeast MS Community College in Mississippi.  Reviewed Turn Over Rate, Open Position Reports Partnered with recruiting organizations such as Local Universities, VA and Government Organizations to develop and implement specific staffing strategies and tactics enabling management to determine staffing needs and ensure proper recruitment techniques are being applied to meet the needs

Human Resources Manager Sodexo Healthcare Services at Tenet Miami, FLManaged Sodexo Healthcare Services at Tenet Human Resource Operation by being responsible for Recruiting, Developing, and Training new and current associates by implementing standards and adhering to Tenet Healthcare standards. Serve as a strategic consultant and work with operations to positively impact the business by being part of the yearly client expectation meeting. Oversee human resources standards and practices from Sodexo’s units Palmetto General / Hialeah Hospital and Palm Beach Garden Medical Center in Florida and Shelby / Citizen Baptist Medical Center in Alabama.

Human Resources Manager Sodexo Magic Corporate Service Miami, FLManaged American Airlines Admirals Club Human Resource Operation by being responsible for Recruiting, Developing, and Training new and current associates by implementing standards and adhering to Sodexo Magic/American Airlines and State of Florida Regulations.

Operations Manager Sodexo Magic Corporate Service Miami, FLResponsibilities include: Managing American Airlines Admirals Club Daily Operation and being responsible for associates/supervisors/ managers schedules, staffing, training new and present staff, implementing standards  Monitor Cash Handling Procedures by conducting trainings for cashiers, completing cashier audits and daily safe audits to avoid cash handling loss Ensure compliance with State and Company Internal Audits (OSHA, NSF)  Demonstrated to be “Hands-On” incumbent primarily handling day to day operational functions and ensures unit level operating compliance Convey high energy during unit fast paced environment Held weekly client meetings to ensure client engagement and satisfaction

Privet contractor for Jackson System Hospitals and UM HospitalsResponsibilities included: Managing Outtakes Gift Shop & Coffee Shop: responsible for weekly inventory of costs, consumption and gross sales, staffing, scheduling and ongoing training of staff; implementing standards for Outtakes Gift Shop & Coffee Shop; and adhering to Morrison Standards. Reduced overtime by accessing associates from other areas. Motivated and provided a working environment in which associates were productive. Managed the quality processing areas of customer service and associate satisfaction Efficiently imposed deadlines and delegated tasks Coordinated a variety of special events to include, Halloween candy day, Santa Picture Day, Easter Bunny Picture Day for Holtz Children Hospital