Francisco Cruz Email and Phone Number

With over six and a half years of experience at Charter Communications, my core competencies in data modeling, visualization, and forecasting are fundamental to my role as a Business System Analyst. At Charter, my mission is to leverage data to drive strategic decisions and enhance operational efficiency. My expertise in SQL, Power BI, and R, enables me to translate complex datasets into actionable insights, aligning with our company's culture of innovation and continuous improvement.In my most recent work, I've honed my skills in developing comprehensive data models and automating reporting processes for a vast workforce. My contributions include deploying Time Series Analysis models to forecast call center volumes, significantly improving planning accuracy. This ability to transform business needs into functional solutions has repeatedly empowered our leadership with robust performance reports, positioning me as a vital asset in supporting Charter Communications' strategic goals.