Francisco Cruz

Francisco Cruz Email and Phone Number

Manager of Internal Communications @ American Express Global Business Travel
jersey city, new jersey, united states
Francisco Cruz's Location
Mexico City, Mexico, Mexico
About Francisco Cruz

Currently, I’m responsible for the communications strategy for our network of around 85 travel agencies servicing 95 countries around the globe, including external and social media content. My main responsibilities are design, develop and deploy a multi-faced communications strategy aimed to drive alignment and engagement across an expansive global partner network audience; project lead the development of our intranet plattform to effectively connect with partners and internal stakeholder groups; craft comprehensive messaging and materials and distribute through variety of channels to promote the company priorities to drive engagement; develop and track KPIs to monitor reach of message and distribute progress reports of workstream progress; In alignment with enterprise, commercial and my team objectives, execute communication strategies, plans, and campaign concepts; work collaboratively across a matrixed, cross-functional structure, and establish and maintain collaborative relationships to drive results; track outcomes and manage activities and program performance in accordance with budget and strategic direction; creation of training materials and content for our external audiences; monitoring and audit different compliance programs and processes. On 2023 I successfully handled a global event in Lisboa for around 200 attendees from all around the globe, including event planning, websites, attendees air and ground transportation, hotel negotiations and venues selection for conferences and activities, agendas, content and speakers management and onsite operation, with an excellent budget management achieving 20k USD of savings from the original assigned budget. ABOUT ME:I’m a 34 years old guy based in Mexico City. My education is Business Psychology at Universidad Tecmilenio. Accurate, precise and oriented to detail. I can devote myself to a wide variety of tasks that requires attention to data and to the application of specialized knowledge and experience. Open to diversity, change and variety. I am motivated by the sense of duty, responsibility and doing the right thing. I’m able to develop cooperative working with people.

Francisco Cruz's Current Company Details
American Express Global Business Travel

American Express Global Business Travel

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Manager of Internal Communications
jersey city, new jersey, united states
Employees:
7669
Francisco Cruz Work Experience Details
  • American Express Global Business Travel
    Manager Of Internal Communications
    American Express Global Business Travel Oct 2022 - Present
    Ciudad De México, México
  • American Express Global Business Travel
    Team Coach
    American Express Global Business Travel Nov 2021 - Oct 2022
    Ciudad De México, México
  • American Express Global Business Travel
    Account Management Representative
    American Express Global Business Travel Jul 2021 - Nov 2021
    Ciudad De México, México
  • American Express Global Business Travel
    Business Strategy Specialist
    American Express Global Business Travel Oct 2020 - Jul 2021
    Ciudad De México, México
    Deliver high-growth and retention building on the existing and new client management platform. Create, and empower current and new solutions to help transform the commercial service into a more digital-based, modern and efficient platform.
  • American Express Global Business Travel
    Internal Communications Specialist
    American Express Global Business Travel Mar 2014 - Oct 2020
    Ciudad De México Y Alrededores, México
  • American Express Global Business Travel
    Corporate Travel Conselour
    American Express Global Business Travel Apr 2012 - Mar 2014
    Ciudad De México Y Alrededores, México

Francisco Cruz Skills

Business Travel Travel Management Sabre Call Centers Relationship Management Account Management Customer Service Customer Satisfaction Liderazgo De Equipos Estrategia Empresarial Tourism Online Travel Leisure Travel Turismo Viajes De Negocios Viajes De Ocio Reservas Hoteleras Negotiation Hotels Microsoft Office Team Leadership Strategic Planning Liderazgo Cambio Organizacional Hoteles Estrategia Internal Communications Estrategia De Mercadotecnia Ventas Marketing Html Microsoft Excel Mejora De Procesos De Negocio Css

Francisco Cruz Education Details

Frequently Asked Questions about Francisco Cruz

What company does Francisco Cruz work for?

Francisco Cruz works for American Express Global Business Travel

What is Francisco Cruz's role at the current company?

Francisco Cruz's current role is Manager of Internal Communications.

What schools did Francisco Cruz attend?

Francisco Cruz attended Universidad Tecmilenio.

What skills is Francisco Cruz known for?

Francisco Cruz has skills like Business Travel, Travel Management, Sabre, Call Centers, Relationship Management, Account Management, Customer Service, Customer Satisfaction, Liderazgo De Equipos, Estrategia Empresarial, Tourism, Online Travel.

Who are Francisco Cruz's colleagues?

Francisco Cruz's colleagues are María Pía Lobatto, Tom Tolle, Karen ., Alberto Schweitzer Zaragosi, Issac M, Marian Halcomb, Jane Hutchinson.

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