Francisco Diaz

Francisco Diaz Email and Phone Number

ASTQB Certified QA Engineer @ VERSA Agency
cremorne, victoria, australia
Francisco Diaz's Location
Edinburgh, Scotland, United Kingdom, United Kingdom
Francisco Diaz's Contact Details

Francisco Diaz work email

Francisco Diaz personal email

n/a
About Francisco Diaz

ASTQB Certified Quality Assurance Engineer with 9+ years of experience. Has worked in projects ranging from web apps, mobile apps, CMS integrations, Chatbots, to the latest voice/screen experience trends with Amazon Alexa. Knowledgeable with industry best practices on designing and updating test plans based on customer requirements. Familiar with agile methodologies and utilization of defect management tools such as Notion/Jira for a more adequate classification and severity rating of defects. Also has plenty of experience test writing tools such as Notion/Confluence and testing techniques such as features testing, bug testing, regression testing, exploratory testing, etc. Holds a Master's Degree in Applied Economics with Specialization on Project Analysis, Finance and Investments from the Universidad Centroamericana.

Francisco Diaz's Current Company Details
VERSA Agency

Versa Agency

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ASTQB Certified QA Engineer
cremorne, victoria, australia
Website:
versa.agency
Employees:
54
Francisco Diaz Work Experience Details
  • Versa Agency
    Quality Assurance Specialist
    Versa Agency Jan 2019 - Present
    Melbourne, Australia
    Key achievement: Increased technical knowledge of project’s stakeholders regarding testing procedures to help them understand the importance of testing during early stages, how testing improves overall quality and how testing industry standards works in real life scenarios. ▪ Developed test cases, scripts, plans and procedures for testing Alexa Skills and Google Actions projects, diminishing the amount of resources needed to verify all of their requirements by 70%.▪ Identified testing challenges for emerging technologies projects which allowed the quality assurance department to optimize and focus testing efforts based on the risk of the different areas, technology limitations and test conditions.▪ Explored new technologies, testing methods and tools to establish new testing guidelines and created point of reference documentations which allowed a standardization of testing procedures and workflow for UAT handover to gain confidence that each project meets client’s requirements.
  • Rain
    Qa Department Manager
    Rain Jan 2018 - Dec 2018
    Key achievement: Lead quality Assurance testing activities during 15 months for Campbell’s Soup main marketing ecosystem. Which consisted in the development of a Hub Website, Mobile App and Amazon Alexa Skill.▪ Coordinated and reviewed Quality Assurance department activities and assessments to meet industry standards and client requirements which translated into 90% customer satisfaction.▪ Established formal Quality Assurance department methodology, test management plans, defect management plans, overall test policies and procedures and workflow processes to include quality checks in 100% of projects.▪ Ensured ongoing training of Quality Assurance Department staff and developed a performance evaluation tool that provides bi-monthly improvement suggestions. ▪ Collaborated effectively with cross-functional project teams from 5 different locations to provide tailor-made customer experience in alignment with their business expectations.
  • Rain
    Software Manual Tester
    Rain Feb 2015 - Jan 2018
    Worked in multiple products, technologies, and environments, documenting and recording high quality test cases. Primarily focused on voice application and digital ecosystems (Amazon Echo, AWS, State Machines, etc).
  • Grupo Casa Pellas
    Sales Executive
    Grupo Casa Pellas Apr 2012 - Jan 2015
    Managua
    Participated in the promotion, sale and distribution of a wide range of computer products and services offered by the company, through direct interaction with potential customers.
  • Sitel
    Payment Specialist
    Sitel Feb 2009 - Feb 2010
    Managua
    Interacted with customers to provide and process information in response to their questions, concerns and requests about the products and services offered by the company.

Francisco Diaz Education Details

Frequently Asked Questions about Francisco Diaz

What company does Francisco Diaz work for?

Francisco Diaz works for Versa Agency

What is Francisco Diaz's role at the current company?

Francisco Diaz's current role is ASTQB Certified QA Engineer.

What is Francisco Diaz's email address?

Francisco Diaz's email address is fr****@****.agency

What schools did Francisco Diaz attend?

Francisco Diaz attended Universidad Centroamericana, Managua, Universidad Centroamericana, Managua.

Who are Francisco Diaz's colleagues?

Francisco Diaz's colleagues are Jessica Bird, Liam Coghill, Adam Lade, Adam Lade, Ash Winch, Richard Sando.

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