I have experience in customer service and support with recognized strengths in communication, trouble-shooting and problem-solving, staff support, while planning/ implementing proactive procedures and systems to avoid problems in work flow. As the 2018 recipient of the AAA Presidents Max Award, I possess solid communication skills and have the ability to train, motivate, and supervise employees. I am very good at keeping a conversation, and articulating my thoughts and ideas. I am a team player and always strive to keep integrity, and commitment in the workplace. I develop plans, conduct meetings and troubleshoot problems to ensure my team is always performing to achieve excellence.