Field Services Engineer
Current• Lead engineer in installation of Lithius Clean Track Tools and ready them for future customer use with preparations such as move in, hook up, and hardware chemical setup.• Direct and supervise a team of field service engineers in performing installation of TEL tools at customer sites.• Serve as a primary point of contact for customer inquiries escalations and service requests.• Diagnose technical issues using systematic troubleshooting methods and identifying root causes to implement execute effective solutions.