Field Services Engineer
Current- Lead engineer in installation of Lithius Clean Track Tools and ready them for future customer use with preparations such as move in, hook up, and hardware chemical setup.
- Direct and supervise a team of field service engineers in performing installation of TEL tools at customer sites.
- Serve as a primary point of contact for customer inquiries escalations and service requests.
- Diagnose technical issues using systematic troubleshooting methods and identifying root causes to implement execute effective solutions.