Francisco Cruz Email and Phone Number

• Develop various reports using SQL queries in different databases for all levels of management to aid in efficiently managing operations throughout the United States.• Manages transition from EDW (old Data Warehouse system) to GDW (new Data Warehouse system) to ensure all data and reports are transferred without errors.• Forecast monthly installed/sold units by districts to assist branches in achieving their goals.

• Created, maintained, administered and supported Virtual Dispatch Operations Department (VDO) databases.• Managed a $25,000 Administrative Expense budget for the VDO Department. • Worked closely with the Business Control Manager to ensure adequate number of staff were available for each shift.• Collaborated across multiple technical and business stakeholder groups to define report requirements.