Kyle Francis Email & Phone Number

Columbus, Ohio, United States

● Assist the sales team in the qualification of customer needs, system requirements, and goals.● Prepare and deliver high impact product demonstrations and articulate value to decision-makers.● Lead Proof of Concept (POC) developments and present progress to stakeholders.● Proficiently handle building and presenting technical and commercial proposals and respond to Request for Information/Proposal (RFP) documents.

Dublin, Ohio

● As Lead Solution Engineer, drove $2,000,000+ in net new sales by empathetically addressing the customer's pain points, engaging stakeholders, and articulating value to decision-makers.● Achieved a remarkable 20% YoY sales increase in my first year with Claritysoft.● Act as the technical liaison, collaborating with Account Executives and customers to understand system requirements and customize the application to showcase relevant functionality and co-create a solution for the business.● Prepare & deliver an average of 1,300+ demonstrations of Claritysoft applications to prospective customers per year. This includes Claritysoft's CRM application, our email marketing application, and our integration capabilities.● Proficiently handle creating and presenting statements of work and responding to technical aspects of RFPs.● Orchestrate integrations, onboard clients, provide technical expertise and support, and influence product enhancements through collaboration with the development, project management, and sales teams. ● Author educational materials and conduct internal training sessions on SaaS solutions, AI application, automation, integration, and competitor analysis.

Columbus, Ohio

● Exceeded 100% of my quota five consecutive fiscal years by prospecting, qualifying, presenting, handling objections, and closing contracts, contributing to increased revenue and business growth. ● Achieved 112% of quota in 2015, 148% of quota-2016, 124% of quota-2017, 152% of quota-2018, 104% of quota-2019.● Proactively attended to clients’ needs and fostered strong, long-lasting relationships, enhancing client satisfaction and loyalty while also identifying growth opportunities to increase revenue. ● Streamlined internal tasks related to client accounts to ensure seamless product and service delivery, while also offering exemplary support to new clients, guiding them through onboarding processes for a smooth transition into the client base

Columbus, Ohio

• Completed a wide variety of tasks critical to the promotion of PromoWest events• Distributed promotional materials to my regions (Columbus & Athens, OH)• Updated in-house promotional tools such as web sites and marquees• Set up, assisted, and executed on and offsite promotions