Honorary appointment period 11 July 2024 to 11 July 2026.

- Developed the curriculum and rubrics for Lean Six Sigma Green Belt and Black Belt program.- Delivers Lean Six Sigma Green Belt and Black Belt workshops with many good feedback and demand.- Broad experience in reviewing and coaching of projects from various industries

Independent consultant for Lean Six Sigma related training, assignments, projects and consultancy.Development of business ideas, partners and process design for new business launch

Accountable for business development for Big Data and Data Analytics services for Singapore market.Project support and point of contact with technical counterparts at Canada Office.Accountable for all financial, HR and general administrations for the Singapore Office.

Led business improvement and culture of excellence so as to improve service quality and stakeholder satisfaction, support reputation building, support competition and differentiation initiatives, and optimize efficiencies and resource utilization.Managed and developed staff seconded to my department towards Lean Six Sigma Black Belt certification. Certification rate was 100%.Developed and delivered Lean Six Sigma Green Belt certification program as one of the grassroots initiative to develop a culture of business improvement capabilities and practices.Developed, facilitated and piloted Lean Management programs at the Li Ka Shing Library.Stakeholders’ engagement with the President, Project champions and Process Owners to establish shared goals and progress, and sharing of best practices.Developed and executed project pipeline strategy with phases to build credibility and buy-in, and to sharpen focus on organizational strategic areas – namely Undergraduate Yield and Quality, Postgraduate Admissions Value Streams and Undergraduate Satisfaction.Developed and executed Business Excellence Award scheme to motivate departments and staff across the university to participate and drive business improvement efforts.Trained, mentored and coach Black and Green Belts for Lean Six Sigma certification.

- Delivered Quality Leaders (Lean Six Sigma Green Belt) training and certifications- Developed & delivered Quality Coach (Lean Six Sigma Black Belt) training- Developed & delivered OCBC Change Management curriculum- Conducted tollgate reviews & coaching for Quality Leaders' Lean Six Sigma Green Belt projects

Developed 2010 Six Sigma Deployment Strategy & Plan.Managed a team of 7 full time regional black belts, plus coached & mentored 7 part time black belts.Conducted Six Sigma Quarterly Reviews to drive effective use of Six Sigma resources towards achieving business goals & benefits & monthly reporting & engagement of stakeholders in the countries.Led & deployed Six Sigma across the region over 10 countries & regional functions, providing training & mentoring. Training covers Six Sigma Black Belt, Green Belt, Champion & Awareness & Lean. Examples of project mentoring include lead time improvement, asset optimization, fleet optimization, doubtful debts reduction, turbine start up reliability, etc.Led 4 regional projects on pricing strategy, contract alignments, pricing-sales performance alignment & cost recovery that is crucial & strategic in bringing the organization to higher level of pricing & cost recovery competenciesProvided People-Centered-Implementation (PCI) Change Management training to targeted countriesConducted Six Sigma Black Belt training for the South & East Asia & Greater China regionsProvided Lean training to the Cylinder Supply Chain Management (CSCM) LEADSITE Team, enabling them to define Current State with Value Stream Mapping, identifying project opportunities with Lean tools to progress towards Future StateCompleted delivery of Green Belt training in 3 key countries.Provided modular training on Lean Six Sigma fundamentals, Project Management & Change Management.Established the projects prioritization & selection process that links to Six Sigma resource deploymentTracked Six Sigma black & green belt projects progress, provided visibilities, guidance & facilitation for projects & portfolios management, aligning & integrating with Linde’s High Performance Organization’s (HPO) goals & direction

Successfully set up the Ease of Doing Business (EODB) program; with this framework, Sales Operations achieved its target.Successfully guided EODB improvement at regional & country levels with customer’s data analysisSuccessfully launched the Sales Operations Excellence program resolving cross-functional issues resulting a collaborative approach with the incumbent APJ TSG Lean Sigma Governance group & APJ TSG Sales OperationsPerformed assessment of green belt projects for certification & HP Quality Convention 2008Successfully mentored & facilitated key projects on Sales Compensation with awards for quick findingsEmpowered the Bid Management Optimization (BMO) program to members with tools & analysis to establish key informationConducted Lean Six Sigma champion training for the leadership & facilitated in HP TSG Lean Sigma Green Belt classesInvited speaker for 3M Lean and Six Sigma Symposium (Nov 2007)

Successful business requirement sign-off and deployment of MSDN-TechNet Buy Now Solution across APJSuccessful project managed operation transfer between vendorsSuccessfully project managed IT system enhancementsSuccessfully facilitated system reporting tools for revenue reportingSuccessfully facilitated building of system survey engineSupported Six Sigma trainingMentored Six Sigma Green Belt candidates in their projects leading to successful certification

ADDITIONAL FUNCTIONAL ROLES• Regional Six Sigma Master Black Belt• Member of the Corporate Validation Core Team• Extended Member of the Corporate Six Sigma Resource Team• Regional Process Owner for Quality, Asia PacificACCOUNTABILITIES & RESPONSIBILITIES• Set up regional program for Six Sigma & Validation• Worked with Lean to integrate Six Sigma & Validation with Lean practices• Trained, mentored candidates for Six Sigma Black Belt & Green Belt• Trained, mentored candidates for Process Validation certifications• Facilitated in training & guidance to Transactional Six Sigma Green Belt candidates• Trained & worked with R&D, Business & Sales-Marketing on Design for Six Sigma• Provided metrics, corporate directions & associated facilitation to the region on Quality, Six Sigma & Validation• Set up design and change component of quality system for Korean plant• Regional experience covered China, Korea, India, Singapore, Pakistan, Japan

(Previously known as Ohmeda, acquired by Becton Dickinson)• Product Team Leader accountable for the performance in operations and quality of the product group under Central Venous Catheter• Supervisor to the Calibration Laboratory, accountable for its compliant, timely and quality of service with regards to the needs of operations, R&D, laboratory and quality functions for calibrated equipments and resolution of calibration issues.• QA Support to QA Laboratory and Sterilization operation• Exposure to external audit by FDA and BSi for ISO13485, ISO9001, cGMP• Certified Internal Auditor to ISO9001: 1994 and 2000 edition• Conduct external audit to external sterilizer site (Griffith Micro Science) at Netherlands• Line transfer experience from Swindon to Singapore

Senior Quality Engineer was my last position held. During my tenure, I started as a Tooling Engineer, then Manufacturing Engineer, then Quality Engineer and then Senior Quality Engineer. Here are examples of my experiences.• Supported concurrent engineering project on delivering EC120 helicopter to the aerospace show on time• Streamlined tool inventory from 6000+ to 2000+ with standardization of tools• Established software reports for tooling cost-consumption-profit• Enhanced Vendor Quality Rating system with additional security level• Manufacturing, tooling, quality engineering on different types of manufacturing technology such as machining, sheet metal, assembly, composites, etc• Project management• Safety committee as head of evacuation team• LAN database programmer for tooling inventory management