Francis L. Email & Phone Number

Singapore

Responsible for driving an organization's overall sales strategy and performance. Driving 4 Different business portfolio which consist of Resources Hiring, Mobile/Web Application Development, In house Cybersecurity security Solution and Hospital Management System SolutionsLeadership and StrategyDevelop and implement sales plans to achieve ambitious revenue targetsForecast sales and create quotas for teams and territoriesAnalyze market trends and competitor activity to… Show more Responsible for driving an organization's overall sales strategy and performance. Driving 4 Different business portfolio which consist of Resources Hiring, Mobile/Web Application Development, In house Cybersecurity security Solution and Hospital Management System SolutionsLeadership and StrategyDevelop and implement sales plans to achieve ambitious revenue targetsForecast sales and create quotas for teams and territoriesAnalyze market trends and competitor activity to inform strategic decisionsBuild and maintain strong relationships with key clientsSales Team ManagementRecruit, hire, and train high-performing salespeopleMotivate and coach the sales team to exceed goalsConduct performance reviews and provide ongoing feedbackOversee sales processes and identify areas for improvementCustomer FocusUnderstand customer needs and develop solutions that meet themNegotiate contracts and close dealsMaintain positive customer relationships to drive sales growthAdditional ResponsibilitiesPrepare sales reports and analyze dataManage sales budgets and resourcesStay up-to-date on industry trends and best practicesManage Digital Marketing Team and Pre-sales Teams Show less

Singapore

Knosys is an industry leading ASX listed software company specialising in contact centre and decision management solutions allowing content to be searchable, integrated, pushed and shared across your firm. KIQ provides easy access and faster response times increasing employee engagement, first call resolution, and cuts new cc staff on boarding time in half. • Prospect develop and close new business opportunities.• Build relationships through collaboration and discovery around… Show more Knosys is an industry leading ASX listed software company specialising in contact centre and decision management solutions allowing content to be searchable, integrated, pushed and shared across your firm. KIQ provides easy access and faster response times increasing employee engagement, first call resolution, and cuts new cc staff on boarding time in half. • Prospect develop and close new business opportunities.• Build relationships through collaboration and discovery around challenges and requirements.• Preside over new product campaigns, provide thought leadership and client reporting via CRM. Show less

Singapore

locate and propose ,screen, manage potential customersmanage pricing from resellers work with Investments team to target potential for M&ADirect Sales Channel Development

Base In Singapore

Channel Development Distributor managementSolution sellingDirect or in direct salesRelationship Management

Indoneisa

In this Role, i handle BMW Dealerships system integration to the corporate standard and implement Corporate system to all Dealers in Indonesia.which involve in coordination of the timeline, management reporting etctimely reports to Corporate regards to the projectassist the Dealers to have their own reports format via the systemstraining to the users of the dealers usersmanage Sales program and campaign

Roles & Responsibility – Security, System Management, Implementation & project Management1. Internal support in hardware and In-house software2. Support on Networks include Cisco Switches and Router3. End User training in using in house software/ Kerridge System/ERP/CRM4. Travel overseas to offices to oversee the IT operation5. AD Server Migration and Maintenance6. Sun Unix Server maintenance /LAN maintenance 7. Plan and Manage Annual Budget for SG and Jakarta… Show more Roles & Responsibility – Security, System Management, Implementation & project Management1. Internal support in hardware and In-house software2. Support on Networks include Cisco Switches and Router3. End User training in using in house software/ Kerridge System/ERP/CRM4. Travel overseas to offices to oversee the IT operation5. AD Server Migration and Maintenance6. Sun Unix Server maintenance /LAN maintenance 7. Plan and Manage Annual Budget for SG and Jakarta offices8. Manage a team of 9 members9. Handle yearly budget of 1.5million dollars 10. Operation Planning11. Project Management ( Include Project proposal, budgeting, Planning, cost analysis and resources planning )Project Completion and success achieved: • Consolidate ERP system ( Finalist in MIS Asia IT Excellence Award ( Best Bottom-Line IT)• Implement AD and Exchange 2007• Virtualization of Data server• Proven Unique concept Using Clouding computing ( 2012) with press release to some computer magazine• http://www.mis-asia.com/resource/industries/logistics-and-retail/eurokars-group-picks-ca-for-private-cloud-and-disaster-recovery/http://www.cio-asia.com/resource/cloud-computing/eurokars-group-picks-ca-for-private-cloud-and-disaster-recovery/http://www.computerworld.com.sg/resource/cloud-computing/eurokars-group-picks-ca-for-private-cloud-and-disaster-recovery/http://www.computerworld.com.my/resource/cloud-computing/eurokars-group-picks-ca-for-private-cloud-and-disaster-recovery/ Show less

Roles & Responsibility - Security, System Management, Implementation & project ManagementASEAN Internal support in hardware and In-house softwareASEAN Support on Networks include Cisco Switches and RouterASEAN End User training in using in house softwareTravel overseas to offices to do installation and configurationAD Server Migration and MaintenanceServer maintenance /LAN maintenance Liaise with vendor on purchasing and IDD service providerPlan and… Show more Roles & Responsibility - Security, System Management, Implementation & project ManagementASEAN Internal support in hardware and In-house softwareASEAN Support on Networks include Cisco Switches and RouterASEAN End User training in using in house softwareTravel overseas to offices to do installation and configurationAD Server Migration and MaintenanceServer maintenance /LAN maintenance Liaise with vendor on purchasing and IDD service providerPlan and Manage Annual Budget for ASEAN officesAdministrator of exchange server ,print server file server, VPN serverManage Cisco IPTEL ( IP Phone) equipmentGenerate Financial Report for senior managementProject ManagementAltiris system Management ( Inventory and Helpdesk)Vendor ManagementProject Completion and success achieved:Implement Helpdesk SystemMigration of IPSec to MPLSImplement Cisco VOIP phone SystemImplement Riverbed (Network Optimizer)Implement Communication mediumOffice Relocation for SG , Bangkok and China offices Show less

Roles & Responsibility - Security, Backup & Data CentreResponsible for Microsoft OS Security patching and Anti-Virus update for the servers in Asia Pacific region, such as:Use SAP internal patching tool to test and apply the security patches.Coordination in the patching activities with users, including sending out E-mail announcement.Carry out post-patching check, ensuring the respective systems & applications are up & running.Monitoring results of… Show more Roles & Responsibility - Security, Backup & Data CentreResponsible for Microsoft OS Security patching and Anti-Virus update for the servers in Asia Pacific region, such as:Use SAP internal patching tool to test and apply the security patches.Coordination in the patching activities with users, including sending out E-mail announcement.Carry out post-patching check, ensuring the respective systems & applications are up & running.Monitoring results of post-patching scans and ensuring all servers are patched.Monitoring and ensuring that Anti-Virus definitions are kept updated for all servers in Asia Pacific region.Perform other security related tasks in accordance to SAP Security Advisories.Responsible for managing the Legato Networker server operation in Asia Pacific region, such as:Installation & configuration of backup devices (tape drives, auto-changer, tape library, etc)Installation & configuration of Legato Networker server & client, and Networker module.Configuring of Networker savegroups according to users' requirements.Monitoring of Networker & savegroups' status, including rectifying of issues.Monitoring of backup devices, including rectifying of issues.Management of tapes, including daily offsite tape management.Documenting the relevant Networker operational procedures and diagrams.Responsible for daily Data Centre operations, such as:Network and power cabling management.Coordination in server mounting & relocation works.Documenting DC layout and server diagrams.Involvement in DC maintenance, supplies and logistic.Monitoring of server health status, including rectifying of issues.Installation & configuration of server hardware & operating systems.7x24 standby duty for Data Centre may be required. Show less

Roles & Responsibility Regional Internal support in hardware and In-house Retail softwareRegional External Support to supplier using Wal- Mart applicationRegional Support on Networks include Cisco Switches and HUDRegional End User and supplier training in using in house softwareTravel overseas to offices to do installation and configurationAD Server Migration and MaintenanceServer maintenance /LAN maintenance Liaise with vendor on purchasing… Show more Roles & Responsibility Regional Internal support in hardware and In-house Retail softwareRegional External Support to supplier using Wal- Mart applicationRegional Support on Networks include Cisco Switches and HUDRegional End User and supplier training in using in house softwareTravel overseas to offices to do installation and configurationAD Server Migration and MaintenanceServer maintenance /LAN maintenance Liaise with vendor on purchasing and IDD service providerCoordinate with Shenzhen & BTV HQ regarding licenseDecision maker in purchasingAdministrator of exchange server ,print server file server, VPN serverHandling PABX equipmentGenerate Financial Report for senior managementSenior Management SupportReport Analyze Project Completion and success achieved: Implement SQL reporting toolsMigration NT 4 to Active DirectoryOffice Relocation for China, SG, Bangkok, Taiwan And ShanghaiImplement Helpdesk SLA Show less

Roles & ResponsibilityRegional Internal support in hardware and softwareRegional External Support to Client in Sun Solaris Unix, Oracle Unix in Billing SystemTravel overseas to customer office to do installation and configurationServer maintenance /LAN maintenance Liaise with vendor on purchasing and IDD service providerCoordinate with Denmark HQ regarding licenseDecision maker in purchasingAdministrator of exchange server ,print server, file server, VPN… Show more Roles & ResponsibilityRegional Internal support in hardware and softwareRegional External Support to Client in Sun Solaris Unix, Oracle Unix in Billing SystemTravel overseas to customer office to do installation and configurationServer maintenance /LAN maintenance Liaise with vendor on purchasing and IDD service providerCoordinate with Denmark HQ regarding licenseDecision maker in purchasingAdministrator of exchange server ,print server, file server, VPN serverHandling VOIP & SIP equipmentProject Completion and success achieved Show less

Roles & Responsibility - PC hardware setups, installation & troubleshootingSoftware installation & configurationRelocation of hardware, dataPerform routine backup operationsCheck daily status and event viewer on the serverHardware maintenanceSoftware & hardware Inventory monitoring and checkingServer and workstation network management and administrationPassword control for network logonEnd user support and… Show more Roles & Responsibility - PC hardware setups, installation & troubleshootingSoftware installation & configurationRelocation of hardware, dataPerform routine backup operationsCheck daily status and event viewer on the serverHardware maintenanceSoftware & hardware Inventory monitoring and checkingServer and workstation network management and administrationPassword control for network logonEnd user support and trainingDocumentationLiaise with contractor of cable laying and deliver of goods Show less

Roles & Responsibility - PC hardware setups, installation & troubleshooting· Software installation & configuration· Relocation of hardware, data· Perform routine backup operations· Check daily status and event viewer on the server· Hardware maintenance· Software & hardware Inventory monitoring and checking· Server and workstation network management and administration· Password control for network… Show more Roles & Responsibility - PC hardware setups, installation & troubleshooting· Software installation & configuration· Relocation of hardware, data· Perform routine backup operations· Check daily status and event viewer on the server· Hardware maintenance· Software & hardware Inventory monitoring and checking· Server and workstation network management and administration· Password control for network logon· End user support and training· Documentation· Liaise with contractor of cable laying and deliver of goods Show less

Roles & Responsibility In-charge of Regional Infrastructure Network LAN / WAN Maintenance of server and system of hardware, software and backupsSupport 3rd level end user support regardless of software, hardware and network which includes join domain, troubleshooting, etcHandle Server maintenance and backup, setting up of new server using WIN 2000 and WIN NT ServerCommunicate with overseas support team regarding problem solving and to ensure problem is solved… Show more Roles & Responsibility In-charge of Regional Infrastructure Network LAN / WAN Maintenance of server and system of hardware, software and backupsSupport 3rd level end user support regardless of software, hardware and network which includes join domain, troubleshooting, etcHandle Server maintenance and backup, setting up of new server using WIN 2000 and WIN NT ServerCommunicate with overseas support team regarding problem solving and to ensure problem is solved accordinglyMaintenance of SQL server and Oracle client 8I on troubleshooting, installation and backup for database serverTroubleshoot, setup, configuration and support of Wireless TechnologyDocumentation of asset of hardware and software of the servers:-Create problem solving user guideDept Support Finance, Sales, Marcom and HRMaintain Network securities and liaise with contractor of cable layingMaintain system in data center Show less

Roles & Responsibility Provide island-wide Technical Support for corporate companies such as Chase Manhattan, UOB, OUB, DBS, Stolt Neilson, Vopak, Asia Masushita, etcMaintenance of systems, printers and server in hardware and software*** P.S. Started as a part-timer during NS and was converted to a full-time staff after ORD.

Bachelor, Information Technology

Master, Information System Management