Francis Ocampo Email & Phone Number

Woodbridge, Ontario, Canada

• Demonstrate outstanding sales ability, leadership capabilities, and contributing to the overall store concept by bringing plenty of energy, enthusiasm, passion and strong communication skills as we strive to be recognized as the Canadian leader in pharmacy health care• Assist with the human resource activities which include recruitment, training, developing and motivating staff, performance evaluations, disciplinary procedures, and handling union issues where applicable• Ensure exceptional customer service/patient care for the store• Assist the Front Store Manager in ensuring that the store achieves and maintains budgeted sales, gross profit, EBITDA, inventory targets, labor costs, shrink, and controllable store expenses• Champion and model the development of subject matter expertise at store level. Health and Wellness product knowledge, merchandising, loss prevention, Health and Safety and exceptional Pharmacy/Patient Care• Adhere to all marketing programs and initiatives, which may include, Retail price management, Front Store Department Merchandising, Planograms, core programs and merchandising techniques, flyer implementation and local advertising initiatives

Vaughan, Ontario, Canada

Assists the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving product flow from the backroom to the sales floor.

Toronto, Ontario, Canada

Managing the customer service functions, including cash, cashiers and merchandising.

Toronto, Ontario, Canada

• Provides exceptional customer service to about 200 customers per shift• Solves customer issues efficiently: returns, exchange, offering alternatives for out of stock products• Operates POS to record and account for all sales for the day. Maintains cash handling accuracy• Assigned as Keyholder to open the store by preparing all cash registers, cash deposits, and replenishing stocks • Responsible for closing the store by counting cash and lottery sales for the day and keeping money in the safe.

Quezon City, National Capital Region, Philippines

Introduced Equity Story's stock advisory services to trialists, presented overview of services,conducted follow-up calls and converted trialists to a paid annual membership.Managed sales pipeline and contact lists using Infusionsoft (Keap) CRM to welcome, follow-up, convert and close on trialists.

Taguig, Philippines

Responsibilities encompassed end-to-end b2b sales process which include: Prospecting for corporate leads, setting-up appointments with key decision-makers & identify business travel requirements, creating proposals and presenting travel solutions, negotiating and winning contracts for Samsung Reservation System (SRS) and other corporate travel services.

Jeddah Governorate, Saudi Arabia

Was in-charge of Philippine Airlines Jeddah reservations and ticketing as well as other airlines using Sabre Airline Solutions and Sabre GDS system.

Batangas, Calabarzon, Philippines

Achieved sales targets for multiple accounts composed of supermarket chains, distributors, wholesalers, restaurants, and convenience stores in the assigned area. Initiated sales growth, merchandised and processed deployment of concessions such as powered coolers and other marketing collaterals to the assigned key accounts.

Laguna, Calabarzon, Philippines

Duties included the achievement of sales targets in multiple accounts across different channels in assigned territory and opening of Monterey Meatshop outlets through franchising.

Postgraduate Degree, Marketing Management & Professional Sales

Bachelor’S Degree (Four Years) From An Ontario University, Determined By Wes Toronto, On, Agribusiness Management

Activities and Societies: Pi Omicron Fraternity