Francis Salinas Email & Phone Number

Florida, United States

Miami, Florida, United States

Miami, Florida, United States

As a Marketing Coordinator at Ingram Micro's Latam Export Division, I excel in orchestrating and managing diverse marketing and event initiatives. My proactive approach and strong organizational skills have been instrumental in executing successful events and boosting brand visibility across the region.Event Management:- Coordinated and executed a successful launch event for Ingram Micro's new platform at the Miami office garnering positive feedback and heightened platform adoption.- Planned Strategically high-impact training conferences conducted by Veronica Ruiz del Vizo for the sales, commercial, operations, and customer support teams of Ingram Micro Latam Export Division. And an online conference for VIP clients in Central America and the Caribbean, attracting over 450 online attendees for a two-hour session.- Led end-to-end coordination, social media strategy, cost analysis, and sponsorships package creation for the World Baseball Classic 2023 incentive (3-day Miami trip for 15 VIP clients)- Successfully organized Vendor Days for Lenovo, Zebra, and HP Inc, among others.- Coordinated Employee Appreciation events, and seasonal corporate events for Ingram Micro associates, celebrating occasions like Halloween, Thanksgiving, and Christmas parties.Merchandising:- Created compelling merchandise proposals for our vendors maximizing brand exposure.Financial and Administrative:- Analyzed event costs and formulated sponsorship packages for the Global Cloud and Innovation Summit for the Latam Export Division.- Meticulously managed credit card expense reports, processing approximately $120K monthly in marketing expenditures with utmost accuracy.- Processed credit memos.- Promote the onboarding of the new vendors, expediting legal and procurement processes.- Processed and paid invoices from vendors, ensuring timely and accurate payments.- Marketing contracts creation and proof-of-performance deliveries to submit marketing funds claims.

Miami, Florida, United States

As a Sales support representative for Lenovo and HP Inc, some of my responsibilities:-Mastery of order entry and confirmation process.-Interact with customers via email and inbound phone calls to provide support and information on products and order status.-Use knowledge of products and solutions to answer requirements or forward them to the appropriate staff.Accomplishment: Recently managed a Lenovo project that billed $55 million in 3 months.

Remote

As a CX marketing manager for one of the larger Banks of Colombia Bancolombia, some of my responsibilities:-Create Amarillo Creative Lab Customer Journey Map.-Development of Customer engagement strategies.-Development of solutions, anticipating possible needs of the Customer.-Understand customer behavior and develop proposals for eventsof interest and new products/services.-Understand customer experience A-Z, from the first contact with ourteam until the end of the services, to detect opportunities and improve our service delivery.

Remote

As CX marketing manager, some of my responsibilities:- Create Team Remoto Customer Journey Map. -Development of customer engagement strategies.-Development of solutions, anticipating possible client needs.-Understand customer behavior and develop proposals for eventsof interest and new products.-Understand customer experience A-Z, from the first contact with ourteam until the end of the services, to detect opportunities and improve our service delivery.

Miami-Fort Lauderdale Area

As Anticipation of Needs manager some of my responsibilities:- Analyze data, understand customer behavior, and develop proposals for products/events for the student community (+17.000 students)- Development strategies to improve ongoing products.- Researches trends and technologies to meet customer needs.- Responsible for planning, executing, and evaluating virtual events. Manage communications with presenters and hosts to ensure they have the correct equipment and test internet connectivity.- Work creatively and innovatively to improve the processes around planning and producing events.-Add value to the customer experience through critical thinking, and anticipating needs.

Miami-Fort Lauderdale Area

Guía Instagramer for level 1 of the Bootcamp Transforma tu Instagram en 21 Días de Verónica Ruiz del Vizo, during seasons 4 and 5.Main functions:- Student's guidance, review, and feedback on the digital strategies of their brands/projects.- Team management: groups of 32 students per season.- Season 5: I supported a VIP group, part of YPO (formerly Young Presidents' Organization) global leadership community of CEOs based in the United States, providing them with exclusive coaching in developing their digital strategies.

Dania, Florida, United States

Dania, Florida, United States

Dania, Florida, United States

Venezuela

Caracas Area, Venezuela

Client: Johnson & JohnsonBrands: All brands portfolio

Caracas Area, Venezuela

Client: Johnson & JohnsonBrands: Splenda, Softlotion, Neutrogena, Stayfree, Resprin, K-Y, OB, Neko y RoC.

Caracas Area, Venezuela

Client: Johnson & Johnson Brands: Sinutab, Mylanta, Dramamine, Nicorette, Unicap.

Caracas, Venezuela

Caracas Area, Venezuela

Internship of Media Outdoor TeamNestlé Venezuela ( all Brands)