Head of Digital of Quick Digital (Mitsukibo Pty Ltd).Quick Digital now owns the Web Renovators (Australia) brand.Quick Digital is a Melbourne, Australia based creative digital design and service agency. It offers quality developments and solutions to clients and customers from all over Australia, each coming from a vast range of different industries.Not only does Quick Digital assist customers with their traditional web development needs, it can also work with them to produce their whole branding, social media and advertising / print strategies. We will stay with them each step of the way.Quick Digital takes pride in it's creativeness, ability to deliver and professionalism and takes satisfaction when customers keep on returning for more, knowing that they will always get the same friendly customer service and product / service quality time and time again.

Business develop, steer and grow RapidFMS nation-wide.Initiate, gather requirements for and develop RapidFMS Freight Management System. Developed from ‘the ground up’, RapidFMS has grown from a concept to a full functioning system.This system is now sold to and installed within multiple key Freight companies and brokers in Australia.

Quick IMS - Quick Information Management System.A secure cloud based system with mobile Information Reporting capabilities, it is the new approach to Information Management and Reporting. Report incidents quickly to Incident Manager straight from your mobile phone.Store and fill out forms remotely and submit them when you back in an area with mobile data reception.Unlimited, customisable incident forms that you can tailor for your own Incident Management needs.

Mentor and lead a team of 3 to 5 fellow Business Analysts to elicit and maintain requirements on Telstra’s new business-critical ‘green-fields’ technology platform - NaaS.NaaS is Telstra’s core “Networks as a Service” model which is responsible for offering all of Telstra’s Networks assets as re-usable services (Domains). These services are consumed by various customers (Consumers).As Lead of Naas Engagement, responsible for all engagements and interactions as part of “on-boarding” from both Internal and External customers to this new NaaS platform with 3 direct reports.

Media Solutions Manager (Independent Consultant) nurturing and leading a Media Engineering team of 5 to 10 members (direct reports), as well as a testing team of 5 (with their team lead being a direct report).Ensure KPIs are continuously met and work on improvements where required. Work with team member on keeping resource planning and allocation worksheets up to date. This gives full transparency and current snapshots of resources.Manage and mentor a balanced team of solution analysts, test analysts, engineers and platform managers to continuously deliver media solutions to internal and external customers.Keep good morale and productivity within the team and those whom engage it. Be approachable as often as practically possible.Program manage executive and tactical alignments with various stakeholders involved in solution development. Work closely with product managers to manage project priority.Support the media project pipeline with demos, presentations and budget reports. Provide detailed status reports to the General Manager of Media Engineering.Drive points of view and lead thought leadership activities around the media solution themes.

Lead Technical Business Analyst, Project Manager & Solutions Engineer (Independent Consultant) at Telstra, Australia’s leading telecommunications and information services company that offers a full range of communications services and competing in all telecommunications markets.Positioned within the Digital and Media Engineering group, core responsibilities include working with the product owners and business stakeholders to analyse and define techincal and business requirements in an Agile manner. Requirements elicitation & analysis for core CMS strategy for AFL and AFL club websites and native mobile applications.Preparation of proposals and quotes for NRL Live Video Streaming initiative based on specific requirements.Vendor selection, gap and competition analysis, feasibility of AEM 6.0 CMS. Lead the implementation and administration of Abobe Experience Manager 6.0 (AEM / CQ) CMS replacing Sitecore. Utilise AEM6 to construct intelligent, responsive mobile phone CSS renditions of customer facing content with device detection.Compile cost estimates, prepare business cases and develop high level delivery plans to deliver a solution. Present these to Senior Management and Director level stakeholders.Provide digital related technical expertise to various product managers and digital producers.Data mining, analysis and reporting using Splunk - hits, traffic, sessions and unique data sets from raw server access logs.Life-cycle management of various Telstra digital products including Telstra Media, TelstraOne, m.bigpond.com and My Plan Manager (MPM).Program Manager responsibilities for a six sub-project Media Platform Retirements "Platforms Simplification" programme of works within the Media Engineering and Management department.Project Manager responsibilities for Mobile Platform Replatforming project including resource planning, conducting daily stand ups and spend profiling. Construct and lead the core feature team.

Manage the development, implementation, testing, deployment and maintenance of various web application systems & mobile applications that assist in maintaining the company's competitive edge in the marketplace.Assist in steering all development initiatives such as Aircast, whilst ensuring that all focus remains on customer satisfaction and built to requirements.Leading and prioritizing projects to ensure commitments are met whilst providing high quality and cost effective software systems that exceed customer's expectations.

** Note: This brand is now owned by Quick Digital.Digital Solutions Manager & Senior Business Analyst at Web Renovators, a Melbourne based digital design agency that specialises in web development and custom software solutions. Establish and manage an effective team who have skills in Software Development, Business Analysis, Business Development and Marketing / Sales.Meet with clients to understand and gather their requirements which are turned into documented user stories. Ensure all stakeholders are being managed in the appropriate manner. Identification of stakeholder issues (pain-points) and working with them to come up with better solutions.Creation of business process models and data flow diagrams to clearly demonstrate the workflow of a business / client and related system(s). These are created using mapping tools such as MS Visio, Mockflow, Visual Use Case, Dia and all documents are kept within a Confluence / Jira wiki and document management system for versioning, visibility and collaboration purposes.Develop a wide range of customer front-end websites and respective products / services using open source and third party technologies. Involvement with website graphic and GUI / UX design fundamentals.Project manage a range of digital related projects and manage their available respective resources. Conduct business development tasks including sourcing new and potential clients.Assist with business and marketing plans, overall operating strategy, business goals and mission statement. Identify and establish key partnerships, suppliers, funding opportunities and client base.

Maintenance and development of digital portfolio. Working with Amity Design Business Owner to obtain and maintain new digital clients. Develop web solutions using a range of web-based technologies such as PHP, MySQL, JavaScript and JQuery.

Business Analysis and Development of Toll Online – Toll’s premiere eBusiness solution. A mission-critical, evolving system, with consistent upgrades and features being developed every day. Continues to handle in excess of 100,000 transactions every business day.Business Analysis for Enterprise Item Level Freight Tracking. A large scale, end-to-end, 3-year project that allows Toll Business Units to be able to track their items on a per item basis.

As a Senior Web Specialist, it was my responsibility to provide professional, tailored solutions for Toll’s web related products including Toll Online, main corporate website and smaller BU sub-websites.

As a Web Analyst Programmer, it was my responsibility to work with senior developers to tailor solutions for Toll’s web related products.

Consulting iPhone development and related business analysis services to several corporate clients.

Sharepoint feasibility study and implementation. Provide JIRA and Confluence expertise for a deployment into a leading Melbourne based legal firm. Develop a customised JAVA integration module with intelligent email management for a client’s custom service desk solution.

Create, scope and design / implement a windows based Automated Time Tracking Agent called TimeRunner. Develop TimeRunner website. Ensure project was being managed in terms of resources and risk.

Consulting Business Analysis and Development services to JMF Apps for their clients’ mobile apps.

Provide Business Analyst services to Coles with respect to their Automated Checkout services project.