Responsible for the development and growth of wires and market presence through the management of a portfolio of agents. Performed analysis of local market, grassroots marketing activities, developing agent plans, compliance training and review of agents. Ensured market penetration by identifying opportunities within assigned territory that also includes corporate accounts. Recruit and trained new agents in the AML program, internal controls and compliance. Troubleshoot customer problems and ensure total client satisfaction.

Responsible for the development and growth of wires and market presence through the management of a portfolio of agents. Performed analysis of local market, grassroots marketing activities, developing agent plans, compliance training and review of agents. Ensured market penetration by identifying opportunities within assigned territory that also includes corporate accounts. Recruit and trained new agents in the AML program, internal controls and compliance. Troubleshoot customer problems and ensure total client satisfaction.

Responsible for the development and growth of wires and market presence through the management of a portfolio of agents. Performed analysis of local market, grassroots marketing activities, developing agent plans, compliance training and review of agents. Ensured market penetration by identifying opportunities within assigned territory that also includes corporate accounts. Recruit and trained new agents in the AML program, internal controls and compliance. Troubleshoot customer problems and ensure total client satisfaction.

Reach 100 % of assigned transaction quota for both Vigo and Orlandi Valuta money transfer. Provided team guidance on Managing FX and agent commission to be profitable with all agents. Surpassed the goals for transactions for the first quarter 93.35% of the quota. The Second quarter a 102.7%. of the quota, The third quarter a 121.89% of the quota and the four quarter the forecast is at 121% of the quota ending the full year with 109.3%..• Completed all schedules visits through reporting: Visit “A” agents & “B” agents at least 1 time a month, “C” agents 1 time every two months, and “D” agents when necessary. • Maintained and updated merchandize at every location and continue assigned projects throughout the rest of the year with the remaining active agents. • Monitored and provided ongoing information concerning competitors to react ongoing business demands.• Organized and executed events as needed, such as Mothers Day, Christmas Day, May 5 and others• Maintained highest standard of agent support

Responsible for sales, revenue, agent recruitment, merchandising, agent network expense, and profit objectives in Florida

Responsible for sales, revenue, agent recruitment, merchandising, agent network expense, and profit objectives in the in a North West Region.