- Intelligent AI receptionist, appointment setting, and customer service solutions to have 24/7 lead generation- CRM & project management automation to make workflows more efficient and save time & labor- General AI & automation integration into business processes

- High ticket sales, collecting over $400,000- Improvement of sales systems in coordination with other stakeholders- Constant improved through process refinement and automation

- Complete brand creation including market analysis, persona creation, brand guide design, and more- Production of design assets such as social media content, paper stationery, signage, and product packaging- Client relations management from outbound messaging to the sales call and ongoing project management- Management of sub-contracted designers

- Managed daily operations of custom picture framing studio - tracking revenue, managing project deadlines, and ordering material- Created and maintained supplier relations to ensure quality product delivery- Conducted sales & purchasing calls with major clients within the collectibles industry- Hired & trained junior designers

- Conducted creative consultations with clients seeking picture frames for improved interior décor, gifting, preservation of antiques or collectibles, etc.- Designed and built custom wooden picture frames, matted embellishments, shadow boxes, and title plates

- Apprenticed under lead designer to learn advanced 2D design, laser-cutting techniques, and woodworking skills

- Produced 3D computer-aided design (CAD) models for a furniture prototype. - Programmed computerized numerical control (CNC) wood router to mill prototype- Managed project milestones- Implemented feedback of engineers, designers, and potential end-users