Lead the design and development of UX capabilities for applications, supporting approachable and intuitive cross-platform user experiences. Define and support all aspects of products: research, user flow, design system, core UI elements and interaction patterns from concept to final products for multiple business units.· Set UX guidelines / best practices to develop frontend design templates that support brand quality and successful efficient delivery· Connect directly with technology partners to to seek best Design System solutions· Apply fundamental user experience principles to deliver intuitive user journeys aligned with user personas· Initiate user interviews and research using heuristic reviews, discovering user pain points and preferences· Collaborate with Dev team to transform ideas into creative, simple and responsive designs under technology and time constraints· Work closely with peers in Business & Development to identify use case requirements· Use Design Strategy & Research to assist defining and evolving the product roadmap of the projects, and in prioritizing areas of focus· Manage, mentor and provide guidance to junior designers· Demonstrate excellence in defining user flows, interaction patterns and complete product experiences that align with user needs· Ensure aesthetic quality and UI functionality is consistent on required browsers and multiple devices (desktop, tablet & mobile) and approved by QA team· Support SEO and web analytics· Active throughout the full project life cycle: ability to absorb complex, detailed input from Researchers, Program Managers & users and distill this into approachable and intuitive UI starting with wireframes to complete screen designs and frontend productions· Drive all UI/UX efforts in modernization of legacy applications· Measure product usability success rate through System Usability Scale (SUS) scores· Winner: 2017 & 2018 McKHackathon· Winner: 2021 "Innovation Days" - Voice UI POC

• Design, develop and update online courseware and presentations using Flash, PowerPoint, HTML, CSS.• Collaborate with Subject Matter Experts and Technical Writers to identify requirements.• Create online interactive exercises for employee development.

. Design, develop and enhance marketing graphics, animations, document presentations, videos, LMS interactive exercises, e-mail campaigns, landing pages, prototypes, conference show banners, book covers, screen savers, logos, posters, certifications, and businesscards using Html, Flash, XML, PHP, CSS, JavaScript and other multimedia technologies. Focus onvarious company products and services to deliver. Work on all front-end development of the company’s websites, Learning Management systemsand prototypes using Photoshop, Flash, Html, CSS and PHP.. Contribute in innovation and change by having full ownership and responsibility of all thecreative development work for the entire company. Generate and develop creative ideas andsolutions.. Review and improve performance and usability experience on web sites, intranet and LMS.. Storyboard, create, edit and publish corporate videos.. Initiate, lead and deliver company’s social media presence by setting up accounts: Facebook(create custom tabs), Twitter, LinkedIN, and YouTube.. Contribute by having hands on full life-cycle of application web developments, includinganalysis and requirements gathering, design, project planning, development, implementation,user approval testing, release preparation, support and maintenance.. Collaborate with leadership to identify, develop and deliver targeted creative collateral to meet business goals.. Instrumental in developing brand guidelines and standards.. Partnered with the senior management of assigned business units to understand priorities that resulted in the achieving revenue goals.. Apply effective communication and leadership skills and collaborate directly with seniormanagement team on high visibility revenue projects.. Identify and recommend areas for sales process improvements with effective marketing tools.. Serve as web design subject matter expert on company webinars with industry leaders.. Work on both front and back-end SCORM courseware development.

Collaborate with eCommerce Product managers to improve online content, and develop enhancements to existing online content and applications.Perform requirements analysis, design, prototyping and documentation.• Integrate design elements, content, and user interface into the architecture of the application.• Provide User Interface consulting support by serving as a specialist in design and serve as the point ofintegration between Product Marketing group and Information Services organization.• Ensure integration of the business requirements and priorities of each business unit within thecontext of the overall corporation’s goals and objectives.Communicate with a broad range of people, including customers, project sponsors, designers, marketing, and developers.Serve as the principal liaison to assigned business unit(s) and Information Services organization.• Consult with business-unit clients on projects of significant scope and cost.• Stay abreast of the state-of-the-art with technology and selected vendors and/or consultants thatmay be utilized for particular projects.• Maintain positive working relationships with business unit managers, other IS staff and all projectparticipants representing diverse perspectives and business objectives.• Participate in the establishment of department goals and the implementation of procedures andperformance standards to achieve those goals.