Frank Albuquerque Email & Phone Number

New Jersey

New Jersey

Managed metrology technical support team, providing support to domestic and international customers for all Rudolph metrology products. Managed the metrology system refurbished program “RbR”, providing refurbished metrology systems to customers worldwide. Managed work cell that repaired and tested spares for customers. Developed upgrade strategies, and planned upgrades as needed globally. Created procedures, and distributed to service organization. Directly involved and led post mortems to review critical issues at customer sites. Tracked systems through installation and acceptance. Worked with Engineering team on new product designs.

Manage & Coordinate work for Electrical, Mechanical and Final Test & Calibration teams. Work with planners and buyers to coordinate delivery of martial to assue ontime shipments. Communicate to management team on the status of production. Work with teams on quality improvement activities.

Assemble, test and calibrate metrology systems (laser based) to meet production demands. Debug boards to component level; create procedures and training material for internal personnel as well as customers. Was a key contributor on new product development. Was an escalation resource for both domestic and international customers, and worked with engineering and customer to resolve complex issues affecting customer

Develop and test microprocessor base precision aircraft instruments for both civil and military aviation. Assembling breadboarding and troubleshoot circuits to component level. Building test fixtures for production use as well as supervising engineering technicians and assemblers.

Bs, Business Administration

As, Management

Deploma, Electrical Engineering Technologies/Technicians