I assumed the role of Human Resources Manager in 2018. I improved productivity of the workforce by providing managerial assistance to legal team while maintaining in-depth knowledge of legal requirements and ensuring regulatory compliance. I was appreciated by management for enhancing work efficiency and productivity by identifying training needs for business units and individual executive coaching needs. I was responsible for establishing new solutions, programs, and policies by analyzing agency trends/metrics and presented bi-monthly to the executive leadership team. I also formulated effective reports and designed strategies to monitor all shortfalls and gaps. I streamlined business workflow by creating a learning and Development University and revamping salary bands and structures. I lastly, ensured compliance with all employment laws and regulations in HR activities.-Successfully minimized agency turnover by 10% in 2019.-Resolved complex employee relations issues by providing appropriate solutions and guidance.

Held multiple roles from 2015-2018. Identified opportunities and established trends by utilizing workforce metrics. My duties involved structuring and implementing programs and policies in the areas of training, compensation structures, benefits packages, incentives and new-employee orientation. I was responsible for preparing recruitment and applicant tracking reports for all company-wide recruitment activities. -Acknowledged by senior management and promoted to the role of HR manager on displaying strong work ethics and commitment to work.-Enhanced employee satisfaction and productivity by devising creative and cost-effective incentive and morale-boosting programs.

Performed various organizational functions, including managing ongoing benefits administration, marketing, and formulating effective annual renewal of benefit plans to maintain seamless work efficiency and effectiveness. Lastly, I managed plans in compliance with ERISA and other governmental regulations.-Increased employee engagement by leading recruitment efforts for 2 separate companies staffing and 12 departments at 3 locations.