Frank Chane Email & Phone Number

Canton, Ma, Us

DXL Group is the largest specialty retailer of men’s XL apparel with over 325 operating stores across the country.In this role, I oversee the daily operations of Distribution, Logistics, and Corporate Facility encompassing development and execution of the vision, strategic plan, budget, business development, customer engagement, and succession plan with P&L responsibilities; supervise 4 direct reports with the management of up to 180 team members. Drive e-commerce and retail business growth; lead the marketplace and wholesale business with major retailers. Provide direction to Global Sourcing for importing private label brands from various countries; serve as a member of the Executive Team. Align operational initiatives with corporate strategies; implement updated systems and procedures; foster and manage partnerships and relationships.My successes included:• Achieved significant savings through strategic planning and implementation of advancements, including Fulfillment Center inventory, private label imports, ship from store for e-commerce business, and renegotiating new contracts.• Reduced Fulfillment Center headcount 30% through optimization of management talent and cross-training.• Improved functioning productivities with new software for labor tracking and processing efficiencies of the Fulfillment Center and accurate transit tracking for label products; upgraded facility assets and security. Provided key support in the creation of the company’s Business Continuity Plan and Emergency Management Plan.• Successfully instituted marketplace business for Amazon and Amazon SFP.• Elevated employee satisfaction and retention by building and maintaining an optimal team culture.• Developed management staff members into executive roles through coaching and mentoring.

Canton, Ma, Us

I led the Fulfillment and Logistics operations involving support of retail store replenishment for 350 stores and $80MM e-commerce business processing with over 15 million units and $475MM in annual sales; supervised 6 direct reports with the management of up to 170 team members. Created strategic plans for operational effectiveness and a capacity plan for DC; rewrote the systems DC process for improvements including Receiving, Waterfall, Retail Pre-Pick, GOH, and PTS. Collaborated with the IT department to design and test initiatives; negotiated all UPS contracts.Key accomplishments included:• Enhanced operational efficiencies with various improvements in processes, systems, and programs, including e-commerce quality, productivity, retail induction UPH, DC space utilization, outbound quality, DC inventory accuracy, retail store replenishment, machine downtime, consumer order tracking, and lost time accidents.• Increased customer service and retention by automating the quality of bar codes to reduce errors; worked with the Customer Service department on improving all processes and services.• Acquired significant savings through strategic functional enhancements in numerous areas, including the elimination of 3PL needs in Europe, Canada, and Rhode Island; outbound shipping services improvements; decreased GOH import costs, lowered utilization of external workforce; elimination of duty costs; and reduction of UPS hubs.• Developed staff management members into leadership roles through individual development plans.

Paris, Fr

Redcats is a world leader in the online distribution of fashion, home decoration, and sports and leisure goods.As the Vice President, I directed operations with responsibility for 2 Fulfillment Centers/Facilities totaling over 1 million square feet for a $3MM e-commerce business and the annual processing of 42 million units; supervised 4 direct reports with the management of up to 800 team members. Developed and implemented short and long term plans to support the business growth; collaborated with Marketing, Merchandising, and Customer Service departments; negotiated Collective Bargaining Contracts. Conducted frequent overseas travel; built and managed partnerships and relationships.My achievements included:• Achieved significant annual savings by reducing customer service adjustments, OSHA reportable injuries, and returns processing; improved picking efficiencies; automated receiving systems with label applicators.• Reduced Cost Per Unit annually through the implementation of formalized engineered production standards for the Fulfillment Operations.• Attained significant cost savings by eliminating 3PL storage needs through the expansion of internal storage. • Optimized fulfillment throughput and processing efficiencies by installing Crisplant and Mantissa Sortation systems.

Paris, Fr

Paris, Fr

Us

Bachelor Of Science - Bs, Management

Master Of Science - Ms, Management