Frank Chen Email & Phone Number

Suzhou, Cn

中國 江蘇 蘇州

Lead TPM Team for all NPI projects. Includes development coordination of assembly process flow, new fixture, equipment/automation evaluation and design for below products:- All in one TV- Tablet- Laptop- Foldable phone- Game console- Mixed reality product- Stylus, Docking

Suzhou, China

Networking Product Lead FPM team and manage NPI development progress for IP Phone product of Polycom, Unify and Huawei; Switch product of Aerohive, Panasonic, Cisco, Meraki; IP Camera product of Vivotek Discuss, consolidate, optimize and simplify process of NPI build readiness review including every item of each job function. Purpose is to shorten learning curve for junior PM/FPM and assist them to perform consistent quality on product development management. Lead IE to initiate,… Show more Networking Product Lead FPM team and manage NPI development progress for IP Phone product of Polycom, Unify and Huawei; Switch product of Aerohive, Panasonic, Cisco, Meraki; IP Camera product of Vivotek Discuss, consolidate, optimize and simplify process of NPI build readiness review including every item of each job function. Purpose is to shorten learning curve for junior PM/FPM and assist them to perform consistent quality on product development management. Lead IE to initiate, evaluate, review capacity and production planning per test proposal, manufacturing proposal and forecast from PM/RD side once new product award. Plan, propose and track ramp up plan per sustaining forecast quantity to ensure 5M can be ready before pilot build start. For Cisco annual audit, to Initiate, coordinate and review self assessment for process and document of manufacturing Infrastructure, manufacturing process control, quality management system, product qualification & reliability, supply chain management, fulfillment. According to findings from assessment, request each job function to propose improvement plan and track the progress. According RBA’s document list to consolidate, review data for EICC audit. Host EICC audit and lead team to propose, track improvement plan to meet RBA’s requirement.Google Nest Product Have regular review for production plan, CTB and resource arrangement for sustaining portion of Google Nest hub and hub max product. Lead and coordinate team to follow and track progress of control run, post ramp qualification, quality issue improvement. Consolidate and review process setup, validation of shop floor system for game controller product, including key part traceability, fool proof, and rework flow. Show less

Taipei, Taiwan

Sr. Sales PM 2016.04-2017.09Follow, control NPI schedule for wireless & IP phone. Lead RD & factory to solve SW issues & response production issues relative to HW design for customer’s support.Evaluate, validate & track new process implement for issue, efficiency improvement.Consolidate, review material & manufacturing cost for bidding, quarterly quotation. Account Manager 2017.09-2018.06Cisco Account ManagementEvaluate, plan safety stock build-up, production… Show more Sr. Sales PM 2016.04-2017.09Follow, control NPI schedule for wireless & IP phone. Lead RD & factory to solve SW issues & response production issues relative to HW design for customer’s support.Evaluate, validate & track new process implement for issue, efficiency improvement.Consolidate, review material & manufacturing cost for bidding, quarterly quotation. Account Manager 2017.09-2018.06Cisco Account ManagementEvaluate, plan safety stock build-up, production consolidation for small-volume large-variety production to improve deliver performance from 55% to 85% & reduce CT2R from 49 to 28 days.Plan, evaluate re-layout with IE. Separate board level test from FATP to increase production flexibility. According demand Qty. of 48/50/52 port, 24/16 port, 8 port products to have dedicated assembly & function test lines. The line change times is reduced from 350 times/M to around 150 times/M. This re-layout can perform 50% capacity increase as well.Plan proposal of production line move from Maintek campus to Cotek II factory, including plan of factory/line layout, resource transfer, line move schedule, fixture/machine transfer, set-up, validation, bring-up, material pipeline mode, material storage location/environment, layout optimization for capacity & efficiency improvement, inventory buffer plan to avoid delivery impact, ramp-up plan after line move.Lead, coordinate, plan & monitor all improvement actions progress of quality management system, including automation, system optimization, metrics correlation between customer & Pegatron side.Meraki Account ManagementPlan, set up, monitor material buffer stock; base on LT, monthly usage to calculate buffer stock level & set up on SAP to cover 75% additional demand. Keep monitor & have quarterly adjustment if any demand variation.Plan & propose expansion plan including line layout change to improve production flexibility and efficiency, separate lines for 8, 24, 48 port lines respectively. Show less

Tainan, Taiwan

 Lead team to collaborate with Corning for glass light guide panel development; coordinate RD and production team to propose spec. and requirements for development of super slim TV and curve TV to Corning. Corning to provide sample for glass light guide panel printing, TV mockup testing. Lead, coordinate, track RD and production team with material and process development for glass light guide panel, including ink, process conditions for screen printing and ink jet printing. Search… Show more  Lead team to collaborate with Corning for glass light guide panel development; coordinate RD and production team to propose spec. and requirements for development of super slim TV and curve TV to Corning. Corning to provide sample for glass light guide panel printing, TV mockup testing. Lead, coordinate, track RD and production team with material and process development for glass light guide panel, including ink, process conditions for screen printing and ink jet printing. Search the potential application of glass light guide panel including decoration, lighting; evaluate the market size and trend, cost comparison with competitive products. Introduce, promote glass light guide panel with 50” super slim TV mockup to KONKA, Skywarth, TCL, TPV, Haier, Hisense. Show less

Shenzhen, China

 Lead, coordinate team including job functions of MPM, DFM, SMT, QE, TE, PE, SE, RE to on schedule execute build plan; monitor the progress of Pb free conversion of Cisco ASR9K(100G) series product. Complete all product validation, production ramp up, sustaining quote approval and on schedule to enter sustaining stage at March 2013. Lead, coordinate team including job functions of MPM, DFM, SMT, TE, PE, SE to on schedule execute build plan for new Cisco ASR9K(400G) series product… Show more  Lead, coordinate team including job functions of MPM, DFM, SMT, QE, TE, PE, SE, RE to on schedule execute build plan; monitor the progress of Pb free conversion of Cisco ASR9K(100G) series product. Complete all product validation, production ramp up, sustaining quote approval and on schedule to enter sustaining stage at March 2013. Lead, coordinate team including job functions of MPM, DFM, SMT, TE, PE, SE to on schedule execute build plan for new Cisco ASR9K(400G) series product.  Calculate, evaluate, plan the material pipeline for SMT build attrition. Lead SMT and finance to come out the attrition rule according to the component category (dimension) and unit price of each component. Calculate, confirm the daily capacity of GBA repair; lead PC to propose repairing priority per production plan and delivery priority to RE and have daily review of I/O quantity, priority adjustment. The WIP of repair was reduced from 700pcs to less than 50pcs in one month. Host weekly workshop with all job function leaders to discuss, review the requirements of system development, debug per trial run result including auto yield, inventory data collection and sending, auto failure categorization, real time WIP tracking. Show less

Taichung, Taiwan

 Support CM in Fuzhou for chemical etching process development of Gorilla anti-glare glass. Discuss with project leader, coordinate and execute DOE plan and data collection, analysis. Support another CM in Fuzhou for yield improvement on Gorilla chemical strengthening process. Collect, analyze data and give CM instructions after discussion with mechanical engineering team for fixture, CNC parameter and strengthening process condition improvement actions. Support Corning Japan team… Show more  Support CM in Fuzhou for chemical etching process development of Gorilla anti-glare glass. Discuss with project leader, coordinate and execute DOE plan and data collection, analysis. Support another CM in Fuzhou for yield improvement on Gorilla chemical strengthening process. Collect, analyze data and give CM instructions after discussion with mechanical engineering team for fixture, CNC parameter and strengthening process condition improvement actions. Support Corning Japan team for chemical strengthening and etching process of TV cover glass. Collaborate with RD, mechanical engineering team to do DOE and data collection, analysis for yield improvement of chemical strengthening process. Do DOE and data collection, analysis for etching process to find out best condition to increase glass strength. Discuss with RD and execute DOE for Gorilla glass II; collect, monitor and analyze correlation among salt bath temperature, dipping time, Sodium ion concentration and glass strength to find out condition for max glass strengthening. Show less

Tainan, Taiwan

 Plan, manage, and grow organization structure of material development department, a brand new department within Toppan CFI, including job definition, headcount number, hiring plan, role and function within this company. Rule, establish evaluation and qualification process of all chemicals used on color filter, including test items within supplier’s lab trial report, factory trial run build matrix of each kind of chemicals, criteria of gate review. Write training material and… Show more  Plan, manage, and grow organization structure of material development department, a brand new department within Toppan CFI, including job definition, headcount number, hiring plan, role and function within this company. Rule, establish evaluation and qualification process of all chemicals used on color filter, including test items within supplier’s lab trial report, factory trial run build matrix of each kind of chemicals, criteria of gate review. Write training material and establish database of knowledge management. Coach and lead 10 engineers to be familiar to all production process, basic knowledge of each equipment, basic feature of each kind of chemical and working model among customer, supplier and other departments. Review the development or composition modification proposal and manage the progress from supplier side and trial run schedule to meet NPI schedule. Propose cost saving ideal and defect improvement from chemical development side. Lead and coordinate suppliers, procurement, SQE, QA and engineering team to execute all improvement projects and achieve the target to reduce 20% chemical cost. To develop and make the first sample of 3D display, collaborate with AUO RD for process development; Under some equipment and process limitation, to coordinate, discuss with supplier for photo resist development and improvement. Initiate, coordinate and lead team to develop process and fine tune production condition for in-cell touch panel production on G4.5 and G5 lines. Complete the business plan for e-paper product via evaluation of new business investment; join internal team and cowork with IBM consultants to investigate market size, trend, potential share; Analyze SWOT and figure out corresponding solutions of each field. Show less

Tainan, Taiwan

 Execute capacity expansion of wafer clean process, including new wet batch machine acceptance test and process, product qualification. Plan and execute DOE of wafer clean process to find out optimization process condition for 90nm and 65nm product. The defect rate of wafer clean process was reduced from 3% to 0.5% in 6 months. Plan and execute DOE for any defective wafer caused by machine down of wafer broken. Analyze and record all the result to establish trouble shooting… Show more  Execute capacity expansion of wafer clean process, including new wet batch machine acceptance test and process, product qualification. Plan and execute DOE of wafer clean process to find out optimization process condition for 90nm and 65nm product. The defect rate of wafer clean process was reduced from 3% to 0.5% in 6 months. Plan and execute DOE for any defective wafer caused by machine down of wafer broken. Analyze and record all the result to establish trouble shooting database. Coordinate, plan, lead internal/external team including supplier, IE, QC, facility, PC, manufacturing team for 2nd source chemical ROI evaluation, execution of qualification plan, new source cut-in plan. After new source of H2SO4, NH4OH, H2O2, the 15% cost reduction was achieved. To achieve 30% cost reduction of wafer recycle, coordinate team including modules of including etching, thin film, lithography, manufacturing team, QC to plan the DOE of dummy wafer recycle extension. Monitor and review the progress of DOE execution and result till the optimized recycle process condition implemented and target achievement. Show less

Taoyuan, Taiwan

 Maintain equipment including UV cleaner, wet cleaner, coater, HP/CP and achieve 95% up time target. Evaluate the benefit and propose,execute validation plan of new source of spare parts including roller of conveyors, o-ring, squeezer...etc. The 50% cost reduction was achieved after new parts cut in. Analyze each step of each machine and find out the chances of process optimization. Plan, validate the process change and achieved 30% cycle time reduction. Collaborate with RD to… Show more  Maintain equipment including UV cleaner, wet cleaner, coater, HP/CP and achieve 95% up time target. Evaluate the benefit and propose,execute validation plan of new source of spare parts including roller of conveyors, o-ring, squeezer...etc. The 50% cost reduction was achieved after new parts cut in. Analyze each step of each machine and find out the chances of process optimization. Plan, validate the process change and achieved 30% cycle time reduction. Collaborate with RD to establish qualification items, criteria, process of photo resist and solvent for nozzle clean. Execute the trial run of new solvent and BM photo resist to validate the qualification plan. Furthermore, the 30% cost reduction was achieve after new solvent and photo resist cut in. Show less

Master'S Degree, Chemistry

Bachelor'S Degree, Chemistry