Frank Chumbiray Email & Phone Number

Richmond, Virginia, United States

Richmond, Virginia, United States

First point of contact for clients seeking technology support and knowledge in a hybrid settingInstall to completion from residential to enterprise level technology, up to seven clients dailyOffer hybrid consultations for a wide range of technological devices, in the home office, audio system, network optimization, home theater and smart automation domainContinuous education on technological trends while providing innovative solutions for othersProvided over a 95% positive rated experience per quarterly basisProficient in utilizing company software and ticketing system for effective diagnosis and troubleshooting PC bugs

Richmond, Virginia, United States

Developed training plans for newly hired general managers utilizing company resources andconducted on-site training sessions for managers and staff at Virginia and Indiana stores.● Increased employee retainment by reviewing training procedures and creating a positive,empowering culture● Optimized in-store tablet usage for training materials and food safety paperwork, enhancingaccessibility.

Virginia, United States

Managed daily operations of seven restaurants, generating $13.4 million in annual revenue(average daily patch sales of $40,000).● Validated training plans and promotion of 20 hourly managers and 10 salary managers,creating a strong bench of leaders.● Conducted routine restaurant visits to ensure food safety and compliance with standards andsystems.● Review monthly and weekly reports to achieve district’s annual sales & cash flow plan● Aided with training and grand opening of multiple new restaurants in Virginia