I am a tested and proven leader of technical initiatives providing organizations a framework to help implement changes to their culture, ultimately resulting in improvements to productivity and profitability. I thrive in challenging environments and am a proactive problem solver well versed in project turnarounds. I'm a self-starter and proven producer who brings immediate value and am persistent, committed, assertive and motivated to succeed. I use my significant experience and knowledge to push forward the vision of my employer.I have a wide range of experience in Information Technology, having worked on both the customer and vendor sides as well as for systems integrators. I've led major system implementation/development projects, written code, led testing/remediation teams, performed both business and systems analysis, facilitated requirements gathering, developed, analyzed and implemented processes, performed reverse engineering of systems and led globally distributed teams. Projects include the development of new software systems, the deployment of greenfield systems as well as multiple system migrations. I've managed implementations in both the on premise and SaaS spaces and have participated in ITSM/ITx system implementation/development projects for 24 organizations during the past 17 years.My most recent experience is implementing and using ServiceNow. The ServiceNow modules/functionality I've worked with include: Incident, Problem, Change, Request, Virtual Agent, Release, Asset, SAM Pro, Agile Development 2.0, Demand, PPM, Event, HR, Discovery, Service Mapping, P&C, Risk, Business Impact Analysis, Business Continuity Planning, Security incident, Threat Intelligence, Vulnerability Response, Customer Service Management, ATF, Integration HubOverall:•