Frank Geritano Email & Phone Number

Hauppauge, New York, United States

New York, New York, United States

• Implement, monitor, and revise, as needed, key operational systems and procedures to meet the changing internal or external requirements of the organization. • Upgrade and implement, as needed, policies and procedures, and, drive the development and oversight of internal controls across departments. • Direct the procurement of goods and services, continually evaluating for the best cost/quality balance, and managing vendor relationships. • Identify and implement improvements to office services, security systems, and other essential administrative and programmatic operations. • Coordinate and ensure compliance with all expectations of city and state contractors and regulatory agencies. Institute best practices and performance improvement models as necessary. Perform audits and report results to Senior Leadership, Program Directors, and the Board of Directors• Establish organizational and departmental goals with the Senior Leadership Team and the Executive Director.

Greater New York City Area

• Successfully led a kitchen renovation of $1.7 million from procurement through completion• Managed post-flood remediation (approximately $100k damage) and reconstruction (approximately $200k budget) of 4,500 square foot educational center• Secured $300 thousand capital improvement grant to renovate client restrooms• Directed the transition from an external IT cloud storage vendor to a cost-effective hybrid solution

• Consistently met or exceeded gross revenue goals of $2.5 million• Increased profitability by 20% while reducing headcount by 10%• Maximized driver efficiency and time while expanding delivery market by 85%

• Monitored 18 case managers and 4 case management supervisors to ensure contractual compliance.• Designed and utilized quality assurance tools and procedures to ensure contractual compliance with all funding and organizational rules and regulations.• Developed policies and procedures that increased employee efficiency.• Managed the rollout of an in the field computerized assessment system.

• Managed the daily operation of a welfare-to-work program administered through the NYC Human Resources Administration. • Supervised a staff of 17 professionals including physicians, personal care aides, intake staff, and clerical workers.• Responsible for a 10% a reduction no show appointments.• Administered staff training and development, which directly lead to an increase in referrals for certified alcohol and substance abuse counseling.• Oversaw transition and upgrade of electronic service record, which lead to increased services to participants.

• Conducted biopsychosocial assessments of new program participants.• Interviewed new participants to determine their needs, goals, interests, and available resources.• Determined a participant’s need for additional services and made referrals as appropriate.• Assisted in various duties as needed, including delivery of final medical assessment determination, client scheduling, and site supervision.

Master Of Arts, Industrial And Organizational Psychology

Bachelor Of Arts (B.A.), Psychology