Frank Guzman Email and Phone Number

Produced a variety of vegetables and flowers for sale at Farmers Markets in Thurston and Pierce County using Organic practices, offered C.S.A. boxes and held an annual Pumpkin Patch with local Artisan vendors. Worked with local families and food banks for donating produce. Currently, raising chicken’s for selling eggs to the local community.

Actively walks the floor and coaches in the moment to enhance each team member's ability to execute and develop. Thoroughly prepares and frequently conducts developmental conversations with direct reports.Actively walks the floor and strategizes to plan for upcoming sets, provides placement notes of new merchandise coming in.Actively walks the floor to identify opportunities related to merchandising, replenishment and recovery; takes personal action and/or directs associates to address issues that have the biggest impact to costumers.Increased Family Shoe’s sales up 20% in 2 years despite low company sales throughout all areas in the store. Raised Customer Service Scores above company standard.Increased Children’s Department Sales up 9% in 1 year despite low company sales and raised Customer Service scores above company standard.Increased Men’s Department Sales up 4% in 6 months despite low company sales and raised Customer Service scores to all time high.

Visual Merchandising, setting the store monthly to company standards. Setting up new displays, with properties and fixtures provided by the company to entice costumers to want to make a purchase.Daily walks of the store to prioritize needs of each department. Delegating to associates the needs of the store. Making sure each department is set to company standards, and all new merchandise is put in the proper location with the use of planners and guides provided by the company. Overseeing all support roles, including pricing and signing, replenishment, receiving, recovery, and maintenance.