Frank Krafka Email & Phone Number

Austin, Texas Area

Austin, Texas Area

Respond to customer inquiries via phone and e-mail, assist potential customers during their evaluation process, create quotes and new customer accounts, co-ordinate with channel partners, and close salesKeep Solarwinds management informed by maintaining accurate customer and pipeline records within SalesForceSubmit accurate and timely activity reports as requiredConduct product demonstrations via the internet to potential customer’s audiences that are both technical and non-technicalProvide Solarwinds Management with information about the local market opportunity and identifying new business opportunities and channel partnerships

Houston, Texas Area

Implemented Viewpoint software, worked with developers, and end users to refine software and integrate into company. Trained internal and external teams on Viewpoint, and other software packages.Provided eDiscovery projects to clients on time and on budget ensuring quality production and client satisfaction.Demonstrated products to prospective clients, and identified needed solutions for customers.Responsible for development of e discovery operations and processes.Implementation, maintenance and improvement of the Chain of Custody requirements and procedure for client media.

Austin, Texas Area

Developed E-discovery operations for Austin and Houston locations.Manage daily operations of the Production, Accounting, Materials, Purchasing, and Facilities areas.Authored all operating processes and procedures.Completed Relevant Data Safe Harbor certification.Responsible for processing, QC and shipping of all client data.Negotiation and maintenance of all leases for both office space and equipment.Developed and implemented systems to improve process flow within the organization.Implementation, maintenance and improvement of the Chain of Custody requirements and procedure for client media.Work closely with 3rd party IT to develop and implement company infrastructure to support projected sales.Set up colocation for servers and processing of client data.Manage utilization of production machines and resources.Create daily production reports to update job status to all Project Managers.Attend and consult in weekly sales meetings to help strategize on upcoming client projects.Motivate and train sales force regarding product knowledge of review and processing tools.

Responsible for Asset Control, Distribution, Purchasing and FacilitiesComprehensive management of the entire materials organizationDevelopment and implementation systems to improve process flow within my organizationsProvide comprehensive communication and consistent and accurate reporting on activities of areas of responsibilityImplementation, maintenance and improvement of the Chain of Custody requirements and procedure for client media.Responsible for management of all inventory and hard drives (In-process and Storage).Worked closely with Engineering and IT to develop and implement ROM (Receipt of Material) to maintain chain of custody, material control and tracking.Development and implementation of a purchasing organizationResponsible for the operation and maintenance of the facility and equipment.Maintain equipment leasesProduction ManagerResponsible for training, and management of production supervisor, leads floor staff, which includes employee performance evaluations and bonus programs.Responsible for maintaining high employee moral.Responsible for properly utilizing the machines and resources within their department.Required to submit a daily production report within their area.Responsible for escalating all issue impacting production to the appropriate areas.Responsible for other duties as they are assigned.

Handle daily operations including hiring and training of staff, setting store policies and procedures, and determining pricing and buy back values. Work with multiple vendors to maintain inventory and guarantee markup percentage.Promote business by implementing advertising program.Work with local businesses to increase name recognition in San Marcos area

Develop and implement an effective marketing strategy to increase sales and maximize profits by evaluating potential of client base, developing new accounts and increase revenue of existing accounts through telemarketing and outside sales activities. Develop and implement an effective recruiting strategy to ensure the availability of qualifiedflexible/full time employees in order to meet current and anticipated needs.Responsible for Financial operations (budgeting, forecasting, and PL review).Support and grow existing accounts by solving customer needs in an innovative manner.Hire and train staff to build office/recruiting capabilities.

Develop and implement an effective marketing strategy to increase sales and maximize profits by evaluating potential of client base, developing new accounts and increase revenue of existing accounts through telemarketing and outside sales activities. Develop and implement an effective recruiting strategy to ensure the availability of qualifiedflexible/full time employees in order to meet current and anticipated needs.Responsible for Financial operations( budgeting, forecasting, and PnL review)Support and grow existing accounts by solving customer needs in an innovative manner.Hire and train staff to build office/recruiting capabilities.

Generate sales leads through Internet searching, telephone marketing, sales appointments, and cold calling. Conduct presentations on CDI's services to potential and existing customers.Support and grow existing accounts by solving customer needs in an innovative manner.Generate revenue through account development by providing (technical) staffing solutions to meet customer objectives.Foster customer relationships through site visits and calls.Maintain contact with clients to provide excellent customer service.

Recruiter of the Year Award, 1995.Million Dollar Year Award, 1995.Conduct national searches for qualified personnel for leading semiconductor firms in the Austin area.Interview and hire qualified employees to fill client orders.Counsel and problem solve for a variety of people and skill levels.Attend job fairs and interface with universities to increase candidate base.

Committed orders to daily, weekly and monthly PCB output for manufacturing cell.Maintained quantity, type and position of boards on manufacturing floor. Reported part shortages.Allocated personnel to ensure optimum production.

Ba, Cj

Bachelor Of Arts, Criminal Justice