Frank Miceli Email & Phone Number

Piscataway, New Jersey

- Responsible for product line management of Ericsson's OSS Classic product portfolio. Manage the product management and financial staff to support a product line consisting of over 30 products developed and maintained on-shore and off-shore. - Responsible for defining the product and solution strategy for the OSS Classic business, managing net sales and improving profitability of the legacy base. - Work closely with the sales teams, executive team and customers to represent offerings for Ericsson's suite of OSS software and services. The portfolio enables communications providers to realize improvements in efficiency, revenue generation and the introduction of new services.

- Managed the Network Element Provider (NEP) OSMINE and GFDS business and the IDO document business; owned the client relationship with responsibility for sales, business plan, p&l, revenue retention and growth, product roadmaps, go-to-market plans and pricing. - Closed sales each year for the OSS Classic products (TIRKS, NMA, Transport, LFACS, SWITCH, NCON) to support provisioning, inventory and assignment processing of Network Elements. - Traveled throughout the US and Canada to meet with clients for sales and roadmap meetings. Successfully negotiated contracts, closed deals, and worked with customers to expand services and increase revenues. - Experience interfacing and working closely with both the Network Element Providers (Ciena, Coriant, Fujitsu, Infinera, Adtran, Cisco, Calix, Genband, etc.) and the major Service Providers (ATT, CenturyLink, Verizon) to incorporate SONET, WDM and OTN technologies into the Ericsson OSS suite of products.

Piscataway, New Jersey

- Managed a team of 20 responsible for financial and project management for a $275+ million set of OSS products and services with over 200 projects annually.- Managed all daily operational tasks for Next Generation (Granite, Discovery, Activator) and Classic OSS(TIRKS, NMA, Transport, NECS) product lines, while providing strategic planning support to executive management.- Led prioritization, scoping, planning, and reviewing of contractual obligations with project managers to limit scope creep and maximize profitability.

Piscataway, New Jersey

- Advisor on a variety of internal and external strategic and high visibility operational issues.- Coordinated cross SBU strategy teams; supported OSS vision plan efforts; supported Account Team reviews; responsible for organizing and overseeing growth initiatives of the $400M+ product lines.

Piscataway, New Jersey

- Supervised an organization responsible for product, project, and financial management overseeing all daily operations for the delivery of mission critical OSS software products to domestic and international customers.- Full P&L responsibility for a Business Unit with annual revenues in excess of $130 million; exceeded revenue and margin objectives each year. Negotiated commercial contracts to assist in closing new sales.- Managed the research and development budgets for all initiatives. Worked closely with the development, test, and marketing organizations to deliver on time and under budget.

Master'S Degree, Computer Science

Bachelor'S Degree, Computer Science And Mathematics