Completing profile information for the business customer, in the system’s CRM database.Providing feedback to team members, the Center Director, and SBS on an ongoing basis.Identifying and segmenting small to medium size companies located in Brooklyn, NY with recruitment and training needs within high demand growth sectors and occupations.Developing and executing a strategy targeting small to mid-sized businesses. Facilitating workshops and events to attract businesses and… Show more Completing profile information for the business customer, in the system’s CRM database.Providing feedback to team members, the Center Director, and SBS on an ongoing basis.Identifying and segmenting small to medium size companies located in Brooklyn, NY with recruitment and training needs within high demand growth sectors and occupations.Developing and executing a strategy targeting small to mid-sized businesses. Facilitating workshops and events to attract businesses and connecting with other sources (partnerships) of lead generation.Managing relationships with multiple businesses involving regular communications suchas conducting phone calls, sending emails, making formal presentations, facilitating meetings. Understand the needs and wants of small business owners, guiding them with up to date and relevant industry information.Communicating to the fulfillment team complete, accurate, and timely information, more specifically asit relates to recruitment and training objectives. Creating and maintaining complete records of customer accounts, including detailed content on sales and service delivery Show less

Screened and matched program participants with employment opportunities, taking into consideration each participant’s skills, work experience, interests, and goals and aspirationsCustomized participants’ resumes to fit identified opportunities for adults with an Axis1 diagnosisManaged a caseload of participants, supported and coached them around applying for jobs, navigating the hiring process, and finding and securing right fit employmentDocumented all participant and employer… Show more Screened and matched program participants with employment opportunities, taking into consideration each participant’s skills, work experience, interests, and goals and aspirationsCustomized participants’ resumes to fit identified opportunities for adults with an Axis1 diagnosisManaged a caseload of participants, supported and coached them around applying for jobs, navigating the hiring process, and finding and securing right fit employmentDocumented all participant and employer contact, activities, and outcomes in our case management system (AWARDS)Entered Green Keepers times in the Paycom system Show less

Recruited and enrolled new participants into the Work Readiness and Customer Service program. Facilitated information and orientation sessions for potential participants.Participated in recruitment, orientation and intake efforts for Door career and education programming.Conducted site visits partner organizations to develop and maintain relationships for participant referrals. Conduct initial assessments and work with a caseload of young people to develop and achieve… Show more Recruited and enrolled new participants into the Work Readiness and Customer Service program. Facilitated information and orientation sessions for potential participants.Participated in recruitment, orientation and intake efforts for Door career and education programming.Conducted site visits partner organizations to develop and maintain relationships for participant referrals. Conduct initial assessments and work with a caseload of young people to develop and achieve benchmarked individualized educational and career goal plans and ensure that they are the right fit for the program.Provided individual and group career coaching sessions around successful job performance, career advancement pathways in the retail and culinary industries, connecting career progression with education, and other topics related to career advancement.Provided case management services including information, referrals, assistance in accessing childcare, health, mental health, and other support services that will assist participants to achieve career and education goals. This may include site visits to courts, hospitals, schools, or work sites for a mandatory and celebratory event.Facilitated career readiness, professional development, and life skills workshops for participants; ensure participants complete a professional development portfolio. Show less

Provided safe and secure supervision and care to at-risk youth who are placed in secure juvenile detention by the courtManaged conflict and youth behavior safely including using de-escalation and restraint techniques as necessaryProvided structure and engage youth in pro-social activities and behaviorsSupported youth in their efforts to develop new social, academic and vocational skills and interestsAlways maintained and know census of residents and account for the… Show more Provided safe and secure supervision and care to at-risk youth who are placed in secure juvenile detention by the courtManaged conflict and youth behavior safely including using de-escalation and restraint techniques as necessaryProvided structure and engage youth in pro-social activities and behaviorsSupported youth in their efforts to develop new social, academic and vocational skills and interestsAlways maintained and know census of residents and account for the residents.Intervened to maintain order and prevent the destruction of property.Escorted and supervise resident’s community appointments to ensure safety and security. Show less

Designing and coordinating recruitment, intake, assessment, orientation and weekly educational and employment workshops to achieve outcomes; Collaborating on the development of marketing and promotion plans for program recruitment; Collecting and reviewing statistical data on attendance and skills assessment to make projections about program performance and outcomes, and creating strategies to achieve program goals;Coordinating and organize program scheduling, by reviewing test scores… Show more Designing and coordinating recruitment, intake, assessment, orientation and weekly educational and employment workshops to achieve outcomes; Collaborating on the development of marketing and promotion plans for program recruitment; Collecting and reviewing statistical data on attendance and skills assessment to make projections about program performance and outcomes, and creating strategies to achieve program goals;Coordinating and organize program scheduling, by reviewing test scores, applications and other intake information to determine the appropriate placement of participants;Designing job readiness class curricula, including weekly lessons plans, to ensure appropriateness of employment and educational activities to assure achievement of program goals; Reviewing case notes and data entry into funder and in-house data management systems for accuracy and timeliness; Conducting comprehensive assessments of participants designed to evaluate work history, education, job skills, personal qualifications, support service needs and vocational interests; Developing individual employability plans designed to assist each participant in determining appropriate steps toward meeting employment, training and educational goals; Facilitating direct job placement assistance and indirect assistance by leveraging other OBT job developers for support; Designing and implementing innovative strategies for maintaining positive and responsive employer relationships; Ensuring contract compliance and that all reports are submitted accurately and in a timely manner; Acting as liaison with founders on program administration procedures; Participating in site-wide and agency-wide integration planning and activities; Coordinating and facilitate on-site visits by external stakeholders; Show less

Managing programs serving opportunity youth and adults to help them obtain their High School Equivalency and/or other recognized credentials, and train them in the skills necessary to obtain employment or advance to college. Responsible for managing staff that provide participants with pre-employment skills, teaching workshops, preparing resumes and cover letters, providing interview preparation through mock interviews, and assessing participants for job readiness leading to appropriate… Show more Managing programs serving opportunity youth and adults to help them obtain their High School Equivalency and/or other recognized credentials, and train them in the skills necessary to obtain employment or advance to college. Responsible for managing staff that provide participants with pre-employment skills, teaching workshops, preparing resumes and cover letters, providing interview preparation through mock interviews, and assessing participants for job readiness leading to appropriate referrals for employment. Maintain program data and work readiness files in accordance with SNAP, OTDA, and DOP standards. Lead Vocational Team, which includes the Vocational Job Coach and Technology Instructor, and ¬Senior ¬Outreach Specialist /Job Readiness Coach to ensure that SNAP, Career Pathways Program, and Leading to Success Program deliver instruction. Provided case management supervision associated case notes, and complete data entry as well as provide client employment assistance and ensure clients obtain certifications. Conducts active outreach and recruitment to increase awareness of programs to meet class enrollment and contract outcome goals. Maintains positive, ongoing relationships with contract providers and employers through regular follow-up. Actively collaborates with staff members across sites to determine the best possible candidates for OBT programs. Assists with identifying workforce development opportunities for staff and participants. Establishes and fosters relationships with other potential partners, including CBO’s, Private Industry Council, and other organizations engaged in workforce development activities. Ensures the systematic collection and reporting of placement and employment data for accurate contract vouchering. Show less

Working across four key programs serving opportunity youth and adults to help them obtain their High School Equivalency and/or other recognized credentials, and train them in the skills necessary to obtain employment or advance to college. Responsibilities include providing participants with pre-employment skills, teaching workshops, preparing resumes and cover letters, providing interview preparation through mock interviews, and assessing participants for job readiness leading to appropriate… Show more Working across four key programs serving opportunity youth and adults to help them obtain their High School Equivalency and/or other recognized credentials, and train them in the skills necessary to obtain employment or advance to college. Responsibilities include providing participants with pre-employment skills, teaching workshops, preparing resumes and cover letters, providing interview preparation through mock interviews, and assessing participants for job readiness leading to appropriate referrals for employment. Additionally, the Workforce Manager will maintain program data and work readiness files in accordance with SNAP, OTDA, and DOP standards. Lead Vocational Team, which includes the Vocational Job Coach and Technology Instructor, to ensure that SNAP, Career Pathways Program, and Leading to Success Program deliver instruction, provide case management and associated case notes, and complete data entry as well as provide client employment assistance and ensure clients obtain certifications. Conducts active outreach and recruitment to increase awareness of programs to meet class enrollment and contract outcome goals Maintains positive, ongoing relationships with contract providers and employers through regular follow-up. Actively collaborates with staff members across sites to determine the best possible candidates for OBT programs. Assists with identifying workforce development opportunities for staff and participants. Establishes and fosters relationships with other potential partners, including CBO’s, Private Industry Council, and other organizations engaged in workforce development activities. Ensures the systematic collection and reporting of placement and employment data for accurate contract vouchering Show less

Serve as the point of contact between OBT and the partners comprising the East Flatbush Anti-Gun Violence Initiative. Manage OBT’s role in the partnership; assess participants referred by the Cure Violence provider and other AGVI partner organizations and make appropriate referrals to OBT programs; handle all issues related to program eligibility and ensure participants understand and adhere to program philosophy, standards, rules and regulations; maintain close partner relationships with… Show more Serve as the point of contact between OBT and the partners comprising the East Flatbush Anti-Gun Violence Initiative. Manage OBT’s role in the partnership; assess participants referred by the Cure Violence provider and other AGVI partner organizations and make appropriate referrals to OBT programs; handle all issues related to program eligibility and ensure participants understand and adhere to program philosophy, standards, rules and regulations; maintain close partner relationships with East Flatbush AGVI partners to refer participants for immediate services as necessary; maintain an active database of additional support services and other programs for referral purposes; maintain case files; conduct weekly group counseling sessions and meet individually with assigned participants; facilitate Work Readiness and Educational Workshops; follow up with participants upon program completion; enter information into funder and internal databases; and will administer other program requirements as needed. Show less

Conducted regular 1 on 1 and workshop style resume preparation sessions for AELP classes; review resumes and give necessary feedback to improved resumes to professional and employer-ready standards. Conducted regular 1 on 1 and workshop style interview, job readiness and professional development workshops, public speaking, and mock interviews. Aided in spring 2015 curriculum upgrade for Job Readiness sessions in coordination with program directors and Literacy Assistance Center. Support… Show more Conducted regular 1 on 1 and workshop style resume preparation sessions for AELP classes; review resumes and give necessary feedback to improved resumes to professional and employer-ready standards. Conducted regular 1 on 1 and workshop style interview, job readiness and professional development workshops, public speaking, and mock interviews. Aided in spring 2015 curriculum upgrade for Job Readiness sessions in coordination with program directors and Literacy Assistance Center. Support contract requirements for Career Pathways participants; work with individuals on confirming HRA status, creating and completing Individual Service Strategy documents, Career Plans, verification logs and employer verification forms. Ensure all documentation is collected, completed and organized as required by OTDA, including Individual Service Strategy documents, Career Plans, verification logs and employer verification form. Confirm & maintain all attendance records to confirm instructional hours for BWRC, Career Pathways participants & provide to Coordinator as requested. Confirm with Career Pathways Coordinator that all PA/TANF/Safety Net requirements have been met per the contract. Enroll all eligible AELP clients in FSET program each cycle. Complete career plan with clients and provide regular 1 on 1 counseling, check-ins and follow up. Ensure all data is accurately entered into WISE database as well as AELP and FSET tracking database. Show less

Work with disadvantaged youth and adults include job placement and retention. Maintained a diverse job bank, conducting professional development workshops, resume writing, public speaking, mock interviews, employment counseling and pre and post-employment activities

Supervised other recruiter and implemented a shared job development strategy that assisted in sites placements increasing,Contacted employers to identify job placement and career advancement opportunities.Placed consumers into jobs to meet agency requirements.Interviewed job applicants to match their qualifications with employer needs; recording and evaluating applicant experience, education, training, and skills. Created and revised resumes and cover letters.

Worked with businesses, agencies to remove employment barriers, and resolve issues related the formally incarcerated.Contacted employers to identify job placement and career advancement opportunities. Assisted with job readiness workshops. Conducted Mock interview and assessments.Attended job fairs and canvassed researched areas to make new business connections.

Completed and update customer files, create case notes, assessments and statistical reports depicting the customer’s behavior and progress during follow ups.Lead case conferences with management to address difficult customers. Provided quality services to juveniles, adults with disabilities,substance abuse, ex-offenders, MICA and shelter residence.Conducted intakes to identify barriers while praising accomplishments and assisted customers with creating a Treatment plan to achieve both short… Show more Completed and update customer files, create case notes, assessments and statistical reports depicting the customer’s behavior and progress during follow ups.Lead case conferences with management to address difficult customers. Provided quality services to juveniles, adults with disabilities,substance abuse, ex-offenders, MICA and shelter residence.Conducted intakes to identify barriers while praising accomplishments and assisted customers with creating a Treatment plan to achieve both short term and long term goals. Show less

Performed crisis intervention and individual case management services to program customers. Advocated for customers, maintain adequate knowledge of community resources and provided referrals to agencies to assist with employment, shelters, educational and treatment programs.Conducted home visit and attend criminal and family court with consumer. Monitored group home with an average daily attendance of 17 adolescences. Completed weekly progress notes and completed daily log.