Accomplished Food & Beverage Manager with 7+ years of experience driving operational excellence and profitability in luxury hotels & restaurants. Proven track record of building high-performing teams, streamlining processes, and delivering exceptional guest experiences. Skilled in budgeting, cost controls, inventory management, and P&L oversight. Passionate about the hospitality industry with a commitment to continuous improvement.

▪ Ensuring excellent internal and external customer service skills. ▪ Organize, direct and evaluate food and beverage service. ▪ Recruitment and Training of staff. ▪ Performance management, monitoring staff and providing feedback. ▪ Purchase and control of inventory. ▪ Ensuring the practice of health and safety regulations.

 Organize, direct and evaluate food and beverage service. Recruitment and Training of staff. Performance management, monitoring staff and providing feedback. Purchase and control of inventory. Monitoring revenues and expenses.  Ensuring practice of health and safety regulations.  Negotiate with clients for use of facilities for catering, parties and banquets.

Ensuring there is a smooth flow of the daily restaurant activities.

 Provision of Quality Customer Service. Ensuring smooth flow of restaurant Procedures. Handling Guest Complaints and Follow ups. Keeping contact with Restaurant suppliers and ensuring quality of products.  Motivating, Training and monitoring food consultants (Servers and bussers).

Duties and Responsibilities Taking food orders from the guests and Serving the guests. Clearing tables and Table setting. Maintain high standards of hygiene and proper ethics.