Hire qualified staff Ensure the safety of the staff assigned to their office by holding weekly trainings Assign trainers and follow up with the progress for each new hire Confirm that staff is aware of their daily duties and assignments Ensure that the installation crew has the opportunity to perform 2 installations per day Monitor and oversee daily production of the office and its employees Inspect job sites of each installation crew and correct as needed Accompany crews on jobs sites to ensure quality and improve techniques Communicate and coordinate with the office sales manager on a regular basis Monitor the progress of all accounts associated with their office Resolve customer complaints or concerns involving the installation process Coordinate with corporate departments on a daily basis Perform other needed job tasks as requested by leadership Grew operations office from 2 install crews to 6 Directly manage team of 70 in 3 departments Oversee team of 4 electricians performing residential battery back ups and main panel upgrades.