CEO 43 bed Community Hospital and 16 medical clinics across 2 states; 2600 employees; $200M budget.- Process Improvement Champion: Awarded 2018 Dept of Defense “Advancement Toward High Reliability Healthcare” Awards for outstanding Healthcare Quality and Patient Safety respectively. - Led culture change and complete revision of business practices. Leads in access to care and HEDIS performance measures under budget.- Developed 1st ever DoD-VA Orthopedic Surgery collaboration. - Collaboratively developed and established Navy Medicine’s 1st ever Civilian Advisory Board to improve employee relations, increase communications and improve and further job/career goals. Union grievances reduced from 30/month to 3. Employee satisfaction moved from 35% to 80% in 1 year.- Oversaw buildout and opening of $7M Spirit Intrepid Center healthcare facility for traumatic brain injury and PTSD care and 2 additional freestanding full-service healthcare clinics under budget and on-time.- Maintained outstanding graduation rates, 100% board certification and Accreditation for Family Medicine Residency, Sports Medicine, General Dentistry and Pharmacy Residency Programs (ACGME and CODA).- Privileging authority for physicians, dentists and allied health providers

COO of hospital and 11 medical clinics throughout 5 states; 2100 employees; $124M budget. - Safety Champion: Established innovative “Comprehensive Accreditation and Readiness Evaluation” (CARE) patient safety rounds- Achieved several unprecedented Joint Commission high reliability “best practices” and rated best Joint Commission survey in all Navy Medicine for the preceding 3 ½ years.- Zero preventable mishaps

Naval Special Warfare Deputy (CMO) Force Medical Officer leading as Biomedical Research Director, Human Performance and Sports Medicine Director while supporting Fleet and Joint Spec Ops worldwide.

- Navy’s 1st Patient Experience Officer in Navy’s largest medical center (NMCSD). Developed training program to improve patient relations, physician morale and healthcare outcomes and perception. HCAHPS scores improved from 78th percentile to 97th percentile to lead all military medical centers and all Southern California civilian medical centers- COO responsible for Laboratory, Radiology, Breast Health, Rad Oncology, Physical and Occupational Therapy services.- LSS Champion. Enterprise LSS Champion, directed Patient and Family Experience and transformational safety culture leader receiving TJC's coveted "high reliability organization" designation

COO providing oversight of Pharmacy, Laboratory, Radiology, PT/OT and Clinical Nutrition with 550 staff; $80M budget. LSS Champion/Overall Team Leader for implementation of three enterprise Lean Six Sigma projects designed to improve: Women’s Health, Specimen Labeling and No-Show rate, and Pharmacy Med error reduction.