Frank Pham Email & Phone Number

500 Stanton Christiana Rd Newark, De 19713

Somers Point, New Jersey, United States

• Develop financial solutions based upon customer stated need resulting from consultative discovery.• Prospect for new clients through warm lead activities and active follow-up.• Develop and perform sales and educational seminars for existing and prospective clients.• Exceed quarterly and annual sales performance goals consistently.• Work within compliance and risk parameters and follow corporate and industry protocols to promote success.• Develop and maintain strong client relationships to promote personal and corporate growth. Internet URL: http://www.scottrade.com

Atlantic City, New Jersey, United States

• Assisted in staff management of four separate store locations including recruiting, coaching associates, scheduling, counseling, and enforcing personnel policies.• Trained and supported new hires on corporate procedures and culture, customer service, and sales processes.• Collaborated with senior management on development of sales promotions, operational and financial analysis, and profitability models.• Assisted with pricing policies and maintaining proper merchandise stocking and availability.• Achieved store financial goals and objectives via merchandise sales and monitoring expenses.

Atlantic City, New Jersey, United States

• Developed rapport with customers through engaging in general conversation and active listening.• Practiced consultative sales approach through probing and discovering customer needs.• Excelled at providing superior customer service and building customer satisfaction.• Quickly learned Eddie Bauer product line and was easily able to maintain knowledge of new products as they were introduced. Internet URL: http://www.eddiebauer.com

Bachelor Of Business Administration (Bba), Finance/Management Information Systems

Dean's List Recipient

Education record