Frank Xu Email & Phone Number

中国 上海市 静安区

1. Supplier/Product Management- Monitor and supervise the Quality and Safety of productions performed by third party manufacturers and to report regularly to the Head of Quality.- Monitor the quality performance of suppliers and drive quality improvements. Ensuring management of nonconforming products, root cause analysis and corrective measures.- Responsible for GMP Quality Audits of Third-Party Manufacturers and packaging suppliers for CT Beauty in mainland… Show more 1. Supplier/Product Management- Monitor and supervise the Quality and Safety of productions performed by third party manufacturers and to report regularly to the Head of Quality.- Monitor the quality performance of suppliers and drive quality improvements. Ensuring management of nonconforming products, root cause analysis and corrective measures.- Responsible for GMP Quality Audits of Third-Party Manufacturers and packaging suppliers for CT Beauty in mainland China.2. System/Customer complaint Management- Implement a suitable audit/inspection plan to fulfil the relevant CSAR requirements.- Management of activities related to quality recalls for China market- Build quality system by NMPA regulatory requirements- Work with Packaging/Regulatory team to provide, and manage, defect range-boards for TPM’s on behalf of CT packaging. Show less

Shanghai, China

1. Supplier/Product Management- Monitor and supervise the Quality and Safety of productions performed by third party manufacturers and to report regularly to the Head of Quality.- Monitor the quality performance of suppliers and drive quality improvements. Ensuring management of nonconforming products, root cause analysis and corrective measures.- Responsible for GMP Quality Audits of Third-Party Manufacturers and packaging suppliers for CT Beauty in mainland… Show more 1. Supplier/Product Management- Monitor and supervise the Quality and Safety of productions performed by third party manufacturers and to report regularly to the Head of Quality.- Monitor the quality performance of suppliers and drive quality improvements. Ensuring management of nonconforming products, root cause analysis and corrective measures.- Responsible for GMP Quality Audits of Third-Party Manufacturers and packaging suppliers for CT Beauty in mainland China.2. System/Customer complaint Management- Implement a suitable audit/inspection plan to fulfil the relevant CSAR requirements.- Management of activities related to quality recalls for China market- Build quality system by NMPA regulatory requirements- Work with Packaging/Regulatory team to provide, and manage, defect range-boards for TPM’s on behalf of CT packaging. Show less

上海, 中国

1. Vendor management(50%): 1) Attend first production runs at vendors and perform in-line process inspections, Monitor vendor compliance to Quality Assurance requirements.2) Perform inspections of merchandise to determine acceptability of product and compliance to specifications.3) Support vendors as needed for pre-production and production issues, monitor vendor’s performance and troubleshoot issues to drive continuous improvement.4) Attend new vendor development and annual… Show more 1. Vendor management(50%): 1) Attend first production runs at vendors and perform in-line process inspections, Monitor vendor compliance to Quality Assurance requirements.2) Perform inspections of merchandise to determine acceptability of product and compliance to specifications.3) Support vendors as needed for pre-production and production issues, monitor vendor’s performance and troubleshoot issues to drive continuous improvement.4) Attend new vendor development and annual evaluation.2. QA Program Execution (30%):1) Lead in new project risk assessment (product, design, package, etc) to evaluate risks and initiate contingency plans. Partner with the brands to understand QA needs and form alignment with the business goals.2) Monitor and manage post launch quality performance. Provide technical and investigative support to vendors and cross-functional partners.3) Assist in scale-up production and implementation of new and reformulated products. Investigate process or product deviations and implement corrective actions.3. QA Program Execution (20%):1) Perform QC evaluations on individual products and inspections on product. Evaluate test data gathered or received by supplier for compliance to standards. Collect and record data using basic measuring tools..2) Facilitate inspections on product Q’tys. Evaluate data for trends leading to Corrective Actions. Show less

中国 上海

Quality Project Leader (Baby Skincare) — Philips I&D Center (2016.10~Now)1. End to end Quality leadership in project management: tackled skincare, package upgrade1) To be responsible for the complete quality management of the project, from design, construction to hand over.2) Translate customer requirements into well-defined system / product specifications and Critical to Quality parameters.3) Manage process change and drive quality mindset in project team. The scope of this… Show more Quality Project Leader (Baby Skincare) — Philips I&D Center (2016.10~Now)1. End to end Quality leadership in project management: tackled skincare, package upgrade1) To be responsible for the complete quality management of the project, from design, construction to hand over.2) Translate customer requirements into well-defined system / product specifications and Critical to Quality parameters.3) Manage process change and drive quality mindset in project team. The scope of this responsibility is equal to the scope of the development project: from Project Start-Up (PSU) up to Mass Production4) responsible for achieving the system / product quality, reliability and safety results, for assuring compliance to the relevant legal requirements and for assuring adherence to the quality management processes in a defined development project2. Other regular work:1) Responsible for quality issue treatment and customer complaint, stock and shipment (before MPR) in case of non-compliance of product quality or safety issues.2) Responsible for performing timely, quality engineering tasks like: Assessing quality plans, analyses market feedback, lead root cause analysis and quality problem solving3) Write quality manual and quality test protocol4) Supplier quality management Show less

Shanghai

1. Team management：1) Lead Online QC team including 8 persons, implement products process checking; detect and report quality non-conformity.2) Set training plan and implement quality training for Online QC team and Production to ensure quality standard execution. 1) Define KPI for on line QC team, follow up and continuous improve.2. Quality assurance and system management：1) Investigate quality issue root cause(internal and external), define action plan and follow up… Show more 1. Team management：1) Lead Online QC team including 8 persons, implement products process checking; detect and report quality non-conformity.2) Set training plan and implement quality training for Online QC team and Production to ensure quality standard execution. 1) Define KPI for on line QC team, follow up and continuous improve.2. Quality assurance and system management：1) Investigate quality issue root cause(internal and external), define action plan and follow up implementation.2) Attend to establish new product quality standard, inspection plan, and draw up online quality control process to ensure effectively implement. 3) Monitoring production process, ensure process conformed to quality requirement. attend internal system audit.3. Quality improvement：1) Write quality management file and defect manual.2) Study quality data by quality tools; improve production process from system.3) Attend and finish some quality improvement project. Show less

Shanghai

1. Inspection and team management：1) Lead inspection team including 8 persons: in charge that inspection for raw material, semi-product, finished goods and import product，check and ensure issue of inspection report. 2) Set instrument maintenance plan and ensure plan implementation; in charge of lab safety and manager of lab stock of normal material and chemical reagent.3) Lead team to optimize testing project: develop new testing method and enhance inspection precision and… Show more 1. Inspection and team management：1) Lead inspection team including 8 persons: in charge that inspection for raw material, semi-product, finished goods and import product，check and ensure issue of inspection report. 2) Set instrument maintenance plan and ensure plan implementation; in charge of lab safety and manager of lab stock of normal material and chemical reagent.3) Lead team to optimize testing project: develop new testing method and enhance inspection precision and stability, decrease the time and cost. 4) Leading the staff to execute the 5S and lean project，in charge of inspection skill training and quality awareness for new staff. 2. Quality assurance and food safety management：1) in customer complaint: set up quality issue investigation group by complaint resource. Study root cause by onsite investigation and brain storming, find action plan in time and give feedback; follow up and confirm correction plan. 2) Assist supervisor solve quality issue, find root cause(RM and finished goods) make action plan.3) drawing up and update new quality standard, working instruction and testing process. Show less

Shanghai

1. Product inspection and lab management：1) inspection for raw material, semi-product, finished goods and import product, and ensure them conform to company quality standard; can use kinds of inspection instruments 2) training online technician with testing method and evaluate inspection skill of technician. 3) in charge of the purchasing of instrument and chemical reagent, control of chemical reagent storage; Maintenance of instrument2. Quality assurance and system… Show more 1. Product inspection and lab management：1) inspection for raw material, semi-product, finished goods and import product, and ensure them conform to company quality standard; can use kinds of inspection instruments 2) training online technician with testing method and evaluate inspection skill of technician. 3) in charge of the purchasing of instrument and chemical reagent, control of chemical reagent storage; Maintenance of instrument2. Quality assurance and system management：1) In charge of making quality control plan(RM, semi-product, finished goods), and monitoring implementation; Set up quality standard of new product and make inspection plan by standard. 2) analyze production data by quality tools; follow up quality issue, find root cause and validate correction and prevention.3) attend raw material first evaluation and confirmation of mass production; evaluate the RM quality issue and push supplier's correction. 4) Solve customer complaint: set up solution by complaint content and type and follow up quality improvement and correction report.5) internal audit of 14001 and 9001 in the factory Show less

Shanghai

1. inspection analysis：1) Implement chemical inspection for export commodity; Issue and audit inspection report to ensure export commodity conform to quality standard. 2. Quality assurance and maintenance：1) Attend lab and environment system inter audit(ISO17025 and 14001), update lab process file and quality standard.2) In charge of instrument maintenance and calibration in lab

Master, Quality Management

Bachelor'S Degree, Chemical Engineering, 3.8