Frank Zator Email & Phone Number

- Oversees and coordinates recruitment of new volunteers to support organizational mission of resettling and acclimating refugees and humanitarian parolees from over twenty countries.- Screens and assesses prospective volunteers’ strengths to determine areas of need and best fit for services such as mentoring, intensive case management, after school programs, and English tutoring.- Monitors volunteer hours and activities to gauge program effectiveness and contribute to reports for donors.- Develops and implements new programming aimed at benefiting students, participants with extra medical needs, and survivors of torture.

Chicago, Illinois, United States

- Conducted in-depth research on foreign educational systems and institutions in English and Arabic.- Informed colleagues on changing standards and practices in foreign education systems.- Presented colleagues with information to better identify fraudulent documents and institutions from the Middle East and India.

Chicago, Illinois, United States

- Verified foreign education credentials to determine their US equivalencies in order to facilitate international educational and employment opportunities for students from the Middle East and South Asia.- Researched non-US education institutions and programs to verify accreditation statuses.- Prepared accurate and concise assessments of educational documents for client submission.

Chicago, Illinois, United States

- Managed room scheduling for workshops and office meetings for faculty, administrative staff and students.- Performed clerical tasks such as screening calls, faxing, greeting visitors and fielding inquiries.- Provided IT and AV support to students and instructors to resolve technical and logistical difficulties as they arose.

Chicago, Illinois, United States

- Monitored patient accounts to ensure on-time payments and collections procedures were completed.- Updated and maintained database of patient billing and insurance information.- Obtained HIPPA certification in order to ensure the digital security of clients’ protected health information.- Kept clinicians and administrative staff informed regarding the state of individual client accounts.

Master Of Arts - Ma, Near And Middle Eastern Studies

Activities and Societies: Middle Eastern Studies Students Association, President

Bachelor'S Degree, History