Frank Aikmus Email & Phone Number

Monroe, Nc, Us

Monroe, North Carolina, United States

Elected in 2012 for a 4 year term. Reelection in 2016.

Union County, North Carolina

I am a commercial lender specializing in all facets of lending. Agriculture, retail, asset based lending etc.

Monroe, Nc

I was a branch manager for SunTrust Bank. My branch has a total outstanding in deposits and loan of over $70MM. Since taking over this branch in early 2010 I grew the outstandings signficantly. Additionally I became an active part of the community serving on several civic and governmental boards. The client relationship score for my branch continuously ranked highest in class.

Manage a backlog of loan modification requests. Provide sound underwriting and customer guidance. Work directly with Bank of America servicers to provide modifications to mutual customers.

Managed 8-12 internal auditors in multiple states in 104 branches; Compliance officer for specific division, lending expert opinion on adherence to corporate, state and federal guidelines; Served as a liaison between Policy & Compliance department and branch management; Prepared branches for state and federal audit through communications and training; ▪ Developed strategy to integrate risk based audit scoring system. ▪ Sponsored and led team to develop and incorporate ideas for improved work life balance. Incorporated ideas resulted in a 6% lift to employee survey results from 2007 to 2008.▪ Subject matter expert on multiple projects including introduction of new and enhanced product lines, automation of loan documents and standardized format for document review that resulted in improved document accuracy.▪ Assisted with the creation of on-line training for new hire employees and ongoing training and recertification for seasoned employees.▪ Facilitated workshops, training classes and webex instructions on internal audit functions, state and federal compliance measures.Created a risk based audit scoring system, designed to remove subjectivity. Implemented in 900 branches and 2 credit centers. Resulted in 65% increase of branch satisfactory scores and expedited risk mitigation.Independently completed eight high level employee compliance investigations since 01/2007. Responsibilities included employee interviews, obtaining written statements, suspicious activity reporting and making recommendations to senior managementProvided design support identifying inefficiencies within the compliance model to best utilize current staffing and workload. Resulted in creation of new uniform operations manual and elimination of redundant workloads.Monitored and managed staff and service to ensure internal and external customer satisfaction.

Midwest Division - Kansas City, Mo

Managed quality assurance and control functions in 21 branches. Assisted the branches, districts and all centralized functions in internal policy and external regulatory compliance. Conducted on-site training visits based on key risk indicators to assist branch in risk mitigation. Completed two on-site comprehensive audits annually in each branch. Recommended process changes and/or projects to enhance overall business performance. Planned and conducted follow-up audits and investigations. Tasked with developing on-line web based training for new hire compliance specialists. Additionally created training materials for current staffing. Results include reduction in ramp up time from 4 months to 2.5 months. Collaborated with the Six Sigma team and filled the role of Team Leader on an employee engagement project utilizing the Rapid Action project management tool. As a result of this project many processes and best practices were implemented that were accepted positively by the field. Worked with the Emerging Markets group as a Branch Operations representative in reviewing their operations and sales practices. As a result of my findings, multiple items were adjusted in regards to the training and management of their sales employees.

Responsibilities included the continued growth of branch. Conducted business development activities and solicitation of new business prospects. Ensured quality service was met with increased customer interactions while leading team to exceed sales goals for more than eighteen consecutive months. Performed personnel actions including performance appraisals, disciplinary actions, and interviewing candidates for employment. Mentored departmental employees and promoted 3 employees to key positions within organization in two years. Supervised daily activities of departmental staff which included effective delegation of assignments, developing work schedules, and providing necessary training. Assisted staff in identifying leads from internal and external sources. Underwriting authority for consumer personal loans and home equity lines. Ensured compliant lending and applications including review of HMDA, ECOA, FCRA, RESPA and various state specific requirements; Created action plans to mitigate risks and worked with HR management to implement corrective measures in branch environment. Developed and conducted training for branch personnel based on key risk indicators and sales needs.Top mortgage originating branch for 3 of 4 quarters from 2000 - 2002. Trained and developed 3 account executives who were promoted to branch sales managers.Manager and staff worked together to achieve business sales targets and help customers meet their financial goals through customized financial solutions using credit and insurance products. Credited with quickly turning both branches around and ensuring profitability goals were met. Specifically, in the six months in my second assignment the branch achieved 257% of the growth plan. On more than one occasion the branch was top in new money or real estate mortgage production for the division. During terms in both branches the employees continuously exceeded their goals.

Company bought by HSBCOriginated consumer and real estate loans. Solicited internal and external leads daily. Processed loans, collected income documents and provided first line of loan underwriting. Provided review of credit scores and made credit/lending recommendations. Responsible for collections of assigned 30, 60 and 90 DOD accounts.

Participated in a national management training program where members marketed and sold lending products to new and existing client base while training for a management position within 18 months. Was credited with being the first management trainee to exceed $1,000,000 in sales in a single month. Personally completed program in 11 months while setting a national program record for average monthly sales results.Assisted manager with daily branch activities and audit duties. Managed the training of new hires on sales strategies and products within the office. As a result of the training, the office became one of the highest producing teams in the district.

Advised and sold software products and services to cliental. Managed a national team of 43 value added retailers in the sales and marketing of software package Exceeded all sales goals in the first year and landed multiple national accounts including Kinko's and Warner Brothers retail locations.Assisted with installations and provided front line support for POS end-usersDeveloped a touch point kiosk system for use in financial and banking establishments

Bachelors, Communication Theory And Human Relations

Activities and Societies: Served as a student senator for 2 years.

Diploma, General Studies