Frank Warren Email & Phone Number

Farringdon

At Capacitas I am responsible for defining solutions for consultancy services including risks modelling, requirements and design-focused software performance Engineering, large scale performance testing of complex integrated services, enterprise capacity modelling, cloud cost containment, and production load testing. I have led numerous high profile customer engagements including RS Components, University of Oxford, JD Sports, Ancestry, Mickael Kors, Harvey Nichols, Unipart, Whitbread… Show more At Capacitas I am responsible for defining solutions for consultancy services including risks modelling, requirements and design-focused software performance Engineering, large scale performance testing of complex integrated services, enterprise capacity modelling, cloud cost containment, and production load testing. I have led numerous high profile customer engagements including RS Components, University of Oxford, JD Sports, Ancestry, Mickael Kors, Harvey Nichols, Unipart, Whitbread and EasyJet. I am recognised by these clients as a technical subject matter expert and go-to person.Major achievements include:- AWS cloud cost reduction $11M opex for Ancestry based in the US for 6 months- Delivery of performance assurance of a large scale technology transformation and datacentre migration for RS Components resulting in no P1 incidents. Tuning and optimisation resulted in a new capability that could handle twice as much order throughput and half the commercial website response time- Black Friday peak readiness assurance for JD Sports 2019- Robust risk-based performance assurance for Oxford University exposing twice as many defects as conventional methods over a period of 8 years. Protecting the reputation of key student services- Rapid root-cause resolution for Arcadia during peak trading preventing £Ms in lost revenue- Best of breed Agile performance assurance at easyJet for 3-years to protect and improve service reliability and scalability ahead of peak promotions- Non-functional requirements definition for Brussels Airlines Show less

London, England, United Kingdom

In my role at RBS I expedited the processes for the capacity management of a large enterprise of UNIX, Linux, AS400, Tandem and EMC Disk estate. I led the transformation of practices within RBS.

In this period I was primarily responsible for establishing the project capacity sizings for a large array of projects incorporated in a £300M development programme centralising banking IT Services. I made a large contribution to the development of the service capacity options in a large cross-platform capacity team.

I worked in the mainframe capacity planning team delivering capacity forecasts for the key Mainframe, UNIX and POS services.