Frank Bria Email & Phone Number

Phoenix, Az, Us

Phoenix, Az, Us

Irvine, Ca, Us

Product Owner at Fortune 100 International Global Financial Institution - International Data Management Project I am leading key data transformation initiatives for a global financial institution, ensuring uninterrupted compliance reporting and preparing systems for future regulatory needs. My role focuses on modernizing data environments, decommissioning outdated systems, and implementing new vendor-supported solutions to optimize international finance operations. Key responsibilities include:- Overseeing the migration of - compliance reporting systems, including those supporting Basel III requirements, to ensure seamless functionality.- Managing the deployment of new data environments while decommissioning legacy systems to enhance efficiency and scalability.- Driving collaboration between cross-functional teams to align technical implementations with strategic business goals.This work is instrumental in transforming the organization’s data infrastructure to meet the demands of modern finance and regulatory compliance.

Data analytics, predictive analytics, decision support and artificial intelligence consulting. Prompt engineering, AI output data analysis, factuality analysis.

New Plymouth, Id, Us

Led the strategic and operational management of Truckstop's Payments ecosystem, focusing on innovative product strategy and operational efficiency in the FinTech domain. Orchestrated cross-functional collaboration to enhance product value and customer satisfaction. Was responsible for customer-facing product and internal platform for operational team. Managed a team of 115, including 6 direct reports, overseeing the processing of up to 4,000 invoices daily, a $40 million business line, and ensuring robust risk management practices.Key Achievements:- Engineered a 96% year-over-year revenue growth and maintained stable profit margins through strategic agile methodologies and accelerated product enhancements.- Amplified cross-sell opportunities and enhanced product line value by championing the development and operational management of the Payments ecosystem.- Revolutionized system efficiency and reliability with a comprehensive risk management framework focusing on fraud, credit, collections, disputes, and underwriting.- Transformed team dynamics, resulting in a 130% boost in productivity and a notable decrease in employee turnover, emphasizing high-performance and effective team management.

New Plymouth, Id, Us

Led the Risk Management division, focusing on the strategic refinement of credit, collections, underwriting, and compliance processes. Enhanced the carrier payment experience, balancing stakeholder satisfaction with profitability. Responsible for credit and fraud losses. Developed policies and procedures for collections and credit. Guided annual NACHA audit.Key Responsibilities:- Process Optimization: Restructured underwriting processes to improve customer experience while ensuring appropriate compliance and financial risk tolerances.- Risk Management Strategy: Implemented robust risk management practices, aligning them with company-wide goals in underwriting, credit, compliance, and collections.- Team Leadership: Guided a dedicated team in optimizing financial transaction processes, promoting efficiency and security.

Oversaw the product strategy and customer success for a $12M SaaS training platform, driving new product rollouts, content development, and go-to-market strategies. Directed a team of 8 direct and 25 indirect reports to enhance customer satisfaction and operational efficiency.Key Achievements:- Achieved 2x revenue growth in one year while reducing labor hours by redesigning the customer success SOPs.- Enhanced customer satisfaction metrics by implementing and redesigning OKRs across customer support and implementation teams.- Drove product innovation by leading cross-functional teams with marketing, development, and finance to develop and launch new training modules and features.- Optimized customer onboarding and retention strategies, resulting in improved user engagement and satisifaction.

San Francisco, California, Us

Led the rollout of analytic sales enablement tools (Nomis Deal Manager or NDM) for global banking clients, focusing on customer needs and market analysis. Spearheaded the successful 0-1 product rollout with a strong emphasis on pre-sales needs analysis and in-depth sales process consulting.Key Achievements:- Halved sales cycle and boosted revenue through strategic consultative sales approaches.- Launched digital transformation and sales enablement products successfully across three continents by repositioning a poorly performing product.- Elevated profit margins of banking clients by deploying analytic decision-making software that enriched client data and strengthened price negotiation capabilities.- Conducted extensive customer surveys and market analysis to tailor product features to client needs, enhancing market fit and adoption.Externally: Vice President, Digital Transformation to customers

Minneapolis, Mn, Us

Developed an innovative analytic SaaS product for the deposit online account opening, focusing on fraud prevention and data cost efficiency. Collaborated with cross-functional teams (risk management, finance, development, line of business) to drive the strategy from conceptualization to implementation.Key Achievements:- Optimized costs for account approvals by designing and implementing an innovative analytic framework that only spent money on necessary data for marginally new applications.- Reduced manual processing from 100% to 23%, minimizing errors and labor costs through a data-driven approach which better complied with KYC, OFAC, and risk management policies.- Led the integration of new technologies and fraud data vendor selection process to support the cost effective and successful implementation.

Ramat Gan, Tel Aviv, Il

Expanded the banking business within a primarily insurance-focused software company, identifying and solving banking challenges through sophisticated analytical software. Worked in a lean startup environment to drive technology transformation projects across banks on four continents.Key Achievements:- Launched the banking solution into three new regions, resulting in a 500% increase in banking client base (new logos) and generating $1.5M in revenue within 18 months.- Implemented risk-based pricing and predictive modeling software, enhancing the market share and profitability of a mortgage department in an Indian bank.- Promoted advanced pricing optimization, marketing assessments, and customer-centric ML-based decisioning systems in retail banks globally.- Drove successful 0-1 product rollouts by collaborating with cross-functional teams to align product features with market needs.

I managed $600k in annual subscription revenue and a client portfolio of 18+ advanced analytics software companies. Directed CIO peer group for Top 50 banks producing $400k+ AR. Published advanced banking industry analytics research.

Irvine, Ca, Us

Here, I established data architecture for variable reduction in consumer credit data reporting and designed analytic framework for prediction of distressed mortgage outcomes. Developed payment optimization, risk modeling, mortgage modification, and loss mitigation strategies.

Scottsdale, Az, Us

In this position, I managed high-level global client relationships while driving $1.5M revenue growth and boosting engine performance 17% within 2 years for a startup organization.

Walldorf, Bw, De

Acquires Khimetrics in 2006. Spearheaded product and science for price optimization software aimed at top 100 financial institutions. Led cross-functional team of 20 associates focused on financial services functions. Designed Khimetrics price optimization method for financial services later becoming first generation product for SAP. Managed client relationships for five of top 15 U.S. banks. Conveyed assessment and conclusions to senior executives. Oversaw financial services division through eventual acquisition by SAP AG.Key Contribution:• Invented unique optimization algorithm locating best auto loan interest rates across 9,000 pricing cells while complying with multiple business constraints.• Redesigned sales process for one of largest indirect auto lenders in United States increasing profitability by 5%.• Built sales pipeline from 0 to more than 65 banks producing $3M in revenue within 12 months.

Mclean, Va, Us

Executed multiple analytic projects in people operations and direct bank (deposits) in order to improve customer experience (CX) and operational efficiency.

Master Of Engineering - Meng, Operations Research

Master Of Science - Ms, Mathematics

Chief Operating Officer Program, Executive Management