Frank Couzo Email & Phone Number

Partner Advocate at Stash Hotel Rewards a new reward/loyalty program exclusively for upscale and luxury, independent hotels.

Responsible for all sales and marketing functions of this 215 rooms and suites boutique-style hotel with 9000 sq ft. of meeting space, one restaurant and lounge* Established departmental SOP and increased efficiency and productivity* Introduced multiple packaging products generating new revenue streams from previously untapped markets* Instituted.

Responsible for all sales and marketing functions of this 510 room business/convention hotel with 40,000 sq ft. of meeting space, two restaurants and one lounge* Successful repositioning as an independent after loss of franchise * Grew revenues and occupancy during a $23 renovation * YOY rate/revenue/occupancy increase in excess of 25%; expenses down 15% *.

Responsible for all marketing, public relations and special events functions of this luxury, regional shopping mall with 1.2 million sq ft. anchored by Neiman Marcus, Bloomingdale’s and Macy’s* Successfully implemented a PR plan to improve the mall’s perception in the community * Sales/ sq ft increase of over 13% * Created and executed signature special.

Responsible for all sales and marketing functions of primary hotels and assisted on-site directors of assigned hotelsPrimary hotel 1998 – 2001 Sheraton Safari Hotel, 498 rooms, 19,000 sq ft. Primary hotel 2001 – 2003 Radisson Universal Hotel, 742 rooms, 60,000 sq ft. * Successful repositioning of Sheraton Safari Hotel from Wyndham * Awarded DOS of the Year.

Director of Sales & MarketingResponsible for all sales and marketing functions of 1994 – 1996 Westgate Lakes Resort, 379 villas, 16,000 sq. ft. 1996 – 1998 Hotel Royal Plaza, 397 rooms, 29,000 sq. ft. * Increase of revenues over 30% at Westgate Lakes* Initiated Tour/ Travel and IBT markets at Westgate Lakes * YOY ADR increase over $22% Hotel Royal Plaza.