Frank M. Email & Phone Number

Chicago, Illinois, United States

Houston, Texas Area

As the Field Technical Director, I provide pre-sales and post-sales technical expertise to stakeholders and customers on access control solutions. •Provide pre-sales and post-sales technical solutions support to sales, project management, and design team•Partner with project management team to meet all required engineering deliverables and milestones•Supervise, train, mentor, and evaluate field technicians•Oversee field subcontractors and provide onsite technical support and supervision•Conduct site walks and engage directly with customers to understand their needs and challenges•Provide pre-sales and post-sales technical assistance, user support, and product training to customers•Coordinate and perform highly complex system programming such as intrusion, access control, video, intercom, integration programming, etc. •Conduct product demonstrations and presentations to showcase product features and benefits•Provide in-house training on new technologies and systemsNOTABLE CLIENTS:Texas A&M University, Beusa Energy, Allied Power Group, Texas Department of Public Safety, The ABB Group, Dril-Quip, Baker Hughes, South Texas College of Law, Texas Health and Human Services, Montgomery County Sheriff’s Department, Aldine Independent School District, Lamar Independent School District, Smart Financial Credit Union, GeoSouthern Energy, City of Jersey Village, Prairie View A&M University, City of Conroe, and Fieldwood Energy

Houston, Texas Area

• Consulted with clients and sales staff to understand customer’s needs• Designed and proposed solutions

Houston, Texas Area

• Installed, programmed, and serviced integrated solutions• Planned and facilitated customer training

Houston, Texas Area

• Installed, programmed, and serviced security alarm systems and access control, CCTV cameras, standard and network-based intercom systems, PC-based DVRs, and NVRs for large facilities and banking institutions

Houston, Texas Area

• Installed, programmed, and serviced security alarm systems including access control (AMAG, S2, Card Key, etc.), CCTV cameras, standard and network-based intercom systems, PC-based DVRs and NVRs, and parking controls• Provided customer education • Partnered with customers and contractors to coordinate new installationsNotable Clients included: the Port of Houston Authority, the Port of Freeport Authority, and Transwestern

Greater Chicago Area

• Installed, programmed, serviced, and provided training for fire, intrusion, access control, CCTV systems, audio/video, and home automation systems

Bryan/College Station, Texas Area

• Directed, pre-wired, installed, programmed, provided training, and serviced security systems• Interviewed, trained, supervised and scheduled technicians• Purchased, ordered, and maintained equipment and supplies

Houston, Texas Area

• Coordinated and oversaw large-scale commercial installation projects• Trained and supervised new personnel